You’ll be based in Cumberland House in Carlisle initially, and once your training is completed you will have the flexibility to work from home on a hybrid basis. You will work alongside a large team of other advisors where we help our customers with mortgage and protection advice. This is a full-time role, but we’d be willing to consider part time or family friendly hours (we can be flexible with working hours between 8am and 7pm) - just ask! Main responsibilities include Running your own diary of customer appointments, providing advice on mortgages and protection over the phone Assessing and packaging mortgage applications for offer Retaining our existing Mortgage customers Giving customers the amazing experience they expect from us Maintaining your advisor competency About you We’re looking for a CeMAP qualified advisor, with either direct or broker mortgage experience. We want to hear from you if: You have a great personality, and love speaking to people (especially customers!) You’re fun, positive and enthusiastic You can tell us about how you care for your customers, and go the extra mile You’ve got experience in working to performance targets Interested? The closing date for completed applications is 12th May, however it may close early if enough applications are received. Interviews to be held WC 19th May. The Company We’re here to create a banking experience that’s kinder to people and planet. Unlike banks, we don’t have public or private shareholders which means we can invest 100% of our profits back into our business. As a result, our business is purpose-led, financially strong, socially responsible and always focused on our people, planet and communities. The Benefits Competitive Salary We will offer you a competitive basic salary for your role, which is reviewed every year. Learning & Development We want you to grow in your role. We’ll work together to support your personal and professional development. Holidays Flexibility to buy and sell up to two holiday days per year, plus extra holiday after 5 years. Family Friendly We pay competitive maternity, paternity and adoption leave. Flexible Working We can provide the tools and equipment you need to be able to work flexibly or from home when you need to, depending on your role. Pension Scheme If you’re eligible, we’ll enroll you into our competitive company pension scheme. Health & Wellbeing We have a calendar of events and activities throughout the year, Mental Health & Wellbeing champions and Cycle to Work scheme. Community Day We offer our people an extra paid day off every year to help out local charities and community organisations. Social We hold regular social events, from annual staples like our Christmas party and quiz, to smaller get-togethers such as walks and shopping trips. Documents