What are the objectives and responsibilities for this role?
You will be responsible to plan jobs for success in a timeframe directed by the demand lead. Ensuring all Access is cleared, the engineer with the right skill set is booked, spares required are noted & ensuring any risk to planning to the timeline required is flagged to the Demand Lead .
Other responsibilities include but are not exclusive to:
* Escalating for support where Access prevents success.
* Ensuring any changes are completed to prevent failed engineer time.
* Work closely with the OM for support on Engineer planning and the Demand Lead to keep all RW raised within SLA .
* You will also be responsible for completing all engineer work schedules.
* Ensuring effective utilisation, efficiency and productivity of the field engineers, using standard times and scheduling tools to aid the completion of all PPMs within the month.
What are the Qualifications & Experiences needed for this role?
The ideal candidate will need to have an understanding of supply chain & basic planning processes ie ordering, production, delivery. Knowledge of Maximo or similar CAFM system and relevant experience in a Planning role using business in-house systems together with Microsoft packages would be desirable.
What does our ideal candidate look like?
* Logistical and problem solving skills
* Self-motivated and result-oriented with a positive outlook
* Work with stakeholders to understand areas of impact
* Excellent organisational skills and ability to prioritise workload and multi-task
* Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties
* Willing to learn new skills and take opportunities to expand quality of service