Description
We are currently seeking a Supervisor who will report to the Store Manager as part of our team in Heathrow
How you will contribute:
1. Act as point of reference when the Store Manager is not in store.
2. Support the Store Manager to ensure that policies and procedures are properly followed.
3. Handle client complaints or conflicts.
4. Finalize sales targets achievements in line with company strategy
5. Use effective selling techniques to maximize the business potential of the stores
6. Supports the SM in finding effective solutions to maximize sales opportunities
7. Contribute to build team working sharing information and best practices
8. Collect and update customer information to ensure an efficient use of CRM and Client Book
9. Uphold respect of the company standards and procedures
10. Keep stock info updated and follow store-to- store transfer request procedures
11. Inspires trust by displaying honesty and contributes to creating and maintaining a positive environment, especially in critical situations.
12. Deliver excellence in customer service in alignment with the company standards and policies
13. Identifies and evaluates deeply people’ strengths and areas of improvements based on observation and measurable results. Give effective feedback to obtain skills and performance improvement.
14. Is in charge of delivering the monthly touch base with the supervision of the ASM or SM
15. Guarantees all procedures are properly followed when SM or ASM are not there
Why work with us?
This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow Talent development is a managerial principle at Kering and we are committed to fostering internal mobility Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
Kering is committed to building a diverse workforce We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background
Job Type
Regular
Start Date
2025-06-15
Schedule
Full time
Organization
Bottega Veneta UK Co Ltd.