Job Title: Aftersales - Refurb & Parts Administrator About Us Conquip Engineering Group is a leading innovator in the construction and engineering sectors. We constantly push boundaries through cutting-edge design and robust manufacturing solutions. Our team is driven by a passion for innovation and continuous improvement, making us proud to be at the forefront of engineering excellence. Main Purpose of the Role The main purpose of this role is to effectively manage and prioritise workshop throughput across all depots to meet customers' expectations. This role also involves quoting and processing parts orders and working closely with all Client Operations Teams to ensure timely and complete despatch. Primary Roles and Responsibilities Schedule Daily Workshop & Wash Programmes across all depots. Manage urgent refurbishment requirements. Ensure daily communication with all refurbishment depots. Provide Stock Control with appropriate support for prioritisation and urgent requirements. Prioritise Hire Stock refurbishment based on regional utilisation. Ensure Customer Items are refurbished to meet expectations and provide high levels of customer service. Efficiently manage the following operational tasks: Daily Workshop & Wash Programmes Balance Hire & Customer Refurbishment throughput Coordinate Parts Picking Liaison with Transport for parts movements Provide Stock Control with completion dates React to urgent order requirements Quoting and landing parts orders Key Performance Indicators (KPIs) Quantities of Hire Items in Service Hire Utilisation Workshop Throughput Parts & Refurb Revenue Skills and Personality Traits Required Basic Skills: Teamwork Good planning and organisational skills Strong communication skills Problem-solving attitude Time consciousness Personality Traits: Ability to work efficiently under pressure High accuracy and attention to detail Clear and effective communication skills (both written and verbal) Positive, can-do attitude with a proactive approach to problem-solving Ability to thrive in a high-paced, high-pressure environment Commitment to performing at the highest level Understanding and adherence to Conquip's 5 Core Values Apply Now If you are passionate about providing exceptional customer service and thrive in a fast-paced, dynamic environment, then we want to hear from you. Apply now for immediate consideration and join our team at Conquip Engineering Group