Joint Waste Solutions - Assistant Monitoring Officer (East)
Are you looking for an exciting new opportunity tackling environmental issues?
This role will help support the management of the joint waste collection and street cleansing contract, driving service improvements and helping residents to understand the recycling service, overcoming any issues they may experience and avoid contaminating their recycling.
Overview
At Joint Waste Solutions (JWS), there is an East operations team, managing the services in Elmbridge and Mole Valley and a West operations team who manage services for Surrey Heath and Woking Borough Councils.
Responsibilities
* Play a key role in ensuring the safety of the public by checking the service providers’ staff are complying with the safe systems of work and by conducting crew checks.
* Monitor street cleaning to ensure civic pride, report defective levels of cleanliness, and follow up to ensure the issue has been rectified.
* Support the management of contracts and contribute to service improvements.
Requirements / Qualifications
* Experience of monitoring contracts and using performance management systems.
* Experience of providing a good standard of customer care.
* An understanding of environmental issues; knowledge of health and safety legislation is beneficial but not essential.
* Excellent verbal and written communications skills; able to get involved in a range of projects and deliver them to deadline.
* Mentality and approach to information gathering, recording and reporting.
Terms of Appointment
This vacancy with the East Operations team (Elmbridge and Mole Valley) is a full time position of 37 hours, on a fixed term basis until June 2026, with the possibility of an extension beyond that point.
Benefits
* Minimum of 24 days annual leave (up to an additional 5 days following five years continuous local authority or other associated service).
* Local Government Pension Scheme and lifestyle rewards benefits.
* Commitment to training and development opportunities; emphasis on wellbeing of all team members.
* Flexibility to support work-life balance, including working from home where appropriate to the role.
Additional Details
* As an essential car user, this role has an allowance of £1,239 per annum, plus a rate of 45p per mile when carrying out work relating to the role.
About the Team and Culture
In our 2023 staff survey we asked for three words to describe JWS and the most quoted ones were passionate, flexible, welcoming and solutions-focused. Read more about working for us and the full employee benefits on our website.
Contact and Application
For an informal discussion about this role, please contact Aghogho Ateh on 07785 404410 or aghogho.ateh@jointwastesolutions.org
No agencies please.
Previous applicants need not apply
Closing date: 5pm on Friday 30 January 2026
Interview date: Week commencing Monday 9 February 2026
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