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Join a global leader in professional services, where innovation meets excellence. Our Technology Services department is at the heart of delivering world-class IT support and services across the globe. As part of this dynamic team, the IT Service Management division ensures the seamless operation of our IT infrastructure and services.
Your RoleWe are currently seeking an experienced M365 Manager to lead the strategy, architecture, and roadmap for our Microsoft 365 ecosystem and associated tools. This is a hands-on leadership role with a global remit, responsible for the administration and support of:
* Microsoft 365 applications (Word, Excel, PowerPoint, OneNote)
* MS Teams, OneDrive, SharePoint Online
* (M365 backup)
* Document tools including Adobe Acrobat, Litera, and Templafy
* All Office add-ins
You will act as the technical authority on projects, ensuring services are delivered effectively and aligned with business needs. This role combines technical leadership with team management responsibilities and plays a key part in supporting our environmental goals and initiatives.
What You Need to Succeed :
* Extensive experience in a 3rd line IT support role, with deep knowledge of Microsoft technologies
* Proven leadership in managing 3rd line support teams
* Strong track record of delivering enterprise-wide technical solutions
* Experience in the professional services sector, with an understanding of its unique support demands
* Broad and practical knowledge of IT infrastructure and service operations
* Familiarity with business applications and working practices
* Awareness of current IT market trends and emerging technologies
What You Will Get in Return
* The opportunity to lead global initiatives in a high-impact role
* A collaborative and forward-thinking work environment
* Professional development and training opportunities
* Competitive salary and benefits package
* The chance to contribute to meaningful sustainability goals
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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