CRM & Sales Coordinator
One of our clients are a property developer based in Manchester and they are looking for a CRM & Sales Coordinator to support the central Residential Team by ensuring seamless contract progression, robust compliance, and consistent administrative and handover processes across all sales projects, ensuring an excellent experience for homebuyers and stakeholders.
Responsibilities
* Maintain a well organised and accurate filing system, ensuring high standards of administrative management.
* Act as the custodian of the CRM system and Power BI dashboards, ensuring all data is accurate, up to date, and fit for reporting.
* Support and deliver ongoing training for on site sales teams to ensure consistent system use and adherence to processes.
* Apply strong GDPR knowledge to ensure full compliance with data protection requirements, including overseeing the correct handling, management, and deletion of personal data.
* Ensure compliance with the New Homes Quality Code, Consumer Code for Home Builders, and any new or emerging legislation, both internally and with external partners including third-party sales teams.
* Lead on compliance with residential protocols and contracts, coordinating with internal and external stakeholders on handover procedures relating to the Residential Team.
* Act as the primary interface between Muse and legal representatives throughout the sales journey‑from offer to completion‑ensuring all documentation and information is accurate, complete, and up to date.
* Respond to, and where necessary direct, queries from sales advisors and external agents.
* Produce regular and ad hoc sales reports for assigned projects, supporting Residential colleagues with relevant insights.
* Work collaboratively with the Residential Sales Teams across the North and South to ensure a unified and consistent approach to departmental objectives.
* Serve as the administrator for warranty insurance portals such as Premier Guarantee and NHBC.
* Oversee notifications to utility providers, council tax authorities, Managing Agents, and other parties as required at legal completion.
* Undertake any other tasks required to ensure the efficient and effective delivery of the role.
What's on offer?
* This role is a fixed term contract for 2 years, working 30 hours per week. They are flexible with what hours you work and are happy with you doing 4 or 5 days a week.
* Salary wise, they are looking to offer 28k - 29k.
* The ideal candidate will have excellent organisational skills and the ability to fully operate Microsoft Word/Excel and PowerPoint.
* You will have a professional attitude and approach to work, be confident, self‑motivated and be flexible and adaptable within the team.
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