Contract Type
: Permanent
Salary Package: £, - £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year
Hours: am – pm, Monday – Friday Interview Process: -stage process
Why SCC?
1. An inclusive workplace
2. Excellent package: solid basic and company benefits
3. Hybrid working & core hours in line with role requirements
4. Career development and life-long learning opportunities
5. Opportunity to join Europe's largest privately-owned IT Company
Role purpose: The File & Records Administrator will be responsible for supporting the File & Records function for the Customer London office. The role will provide support to the firm in respect of physical and electronic file and records management. Key responsibilities:
Filing (both physical and electronic)/ Documents/ Files/ Boxes/ Deeds:
6. Organising and managing the storage and destruction of documents, deeds and files;
7. Dealing with file, box and deed requests from secretaries and lawyers;
8. Requesting files, boxes and deed retrieval from off-site storage or roller racking as required;
9. Collecting and clearing files, boxes and deeds for off-site storage or roller racking as required;
10. Preparing, processing and storing files, boxes and deeds;
11. Reprocessing items in order to update the F&RM system with correct information;
12. Reprocessing matters from temporary storage;
13. Electronic filing - to include but is not limited to; emails, letters, invoices and correspondence;
14. Relevant customer virtual folders are always accurate and up to date before the end of each working day;
15. Creating and sending reports to the Business which F&RM produce;
16. Cleansing the F&RM system, making sure it is up to date.
General Records:
17. Helping to maintain the firm’s clear desk/good housekeeping policy;
18. Dealing with queries on the phone, via e-mail and face to face contact;
19. Monitoring file rooms, Carousels, Filing Trolleys - advising on usage;
20. Liaising with the customer Resourcing Managers in respect of their particular teams;
21. Covering other areas within the wider Facilities department as and when required;
22. Flat-pack boxes – Ordering from current supplier when needed. Delivering to the Business when requested;
23. Shredding – Dealing with any queries regarding the shredding of paper and following the process thereof;
24. Boxes/Files – moving and lifting files.
Skills and experience: Skills
25. To fully understand our F&RM and DM systems, matter folders and document types;
26. A High level of accuracy and attention to detail – filing in correct time and date order on correct files;
27. Effectively prioritising workloads and working in a methodical way;
28. Meeting deadlines and liaising with the appropriate person if a deadline is causing difficulty to provide a more realistic time estimate;
29. To work as part of a team, sharing knowledge and information where appropriate;
30. Strong administration and organisational skills;
31. Effective communication skills;
32. The candidate will work closely with the F&RM team as well as being able to work unsupervised and must be able to use their own initiative;
33. They should also have the ability and skills to assist the F&RM Team Leader with tasks and projects when called upon.
Knowledge and Experience:
34. The candidate should have experience working within an F&RM Department;
35. They will be experienced in F&RM and DM systems and demonstrate the ability and knowledge associated with this;
36. The candidate will show an awareness of compliance with relevant legislation and regulations;
37. They will be able to deal effectively and efficiently with clients and employees at all levels and possess the necessary qualities for such a role.
They will bring with them, knowledge of systems which will assist in the development of filing systems to meet the administrative, legal and financial requirements of the Business.
About You