About the role
Part of the Distribution Centre Management Team that provides great services to our stores ensuring customers have great availability and standards of product by being a Manager that leads my team of colleagues who feel safe and love working at Tesco whilst operating an efficient and legal people operation.
You will be responsible for
Leading & delivering people processes & policies in the Distribution Centre across all shifts by:
1. Creating an inspiring, welcoming and inclusive working environment for everyone.
2. Delivering the shopping trip for customers by coaching others to play their part.
3. Promoting a culture of safety first through role modelling safety leadership at all times.
4. Ensuring that the team are fully trained and validated in their roles.
5. Managing and delivering attendance routines and process in the Distribution Centre.
6. Supporting colleagues to attend work, helping them to plan time away and take advantage of our time away from work policies.
7. Leading and managing the overall colleague experience in the Distribution Centre, ensuring there is a warm, inclusive environment, where difference is celebrated and everyone is welcome.
8. Managing the recruitment and induction process in the Distribution Centre, ensuring colleagues receive a warm welcome to Tesco and the best training to set them up for success.
9. Liaising with the recruitment hub to ensure interviews are arranged and conducted in a prompt fashion, the candidate experience in the Distribution Centre is excellent and we have a consistent approach to vacancy management on each shift.
10. Ensuring colleagues receive the best on-going training at the right time to develop their skills, supporting a team who are multiskilled to deliver for our customers.
11. Offering advice, guidance and coaching to Managers where required on all people processes, policies, site agreement & routines.
12. Executing informal and formal meetings as part of our grievance, discipline and protector line/complaints process.
13. Manage the Distribution Centre wage routines, ensuing all colleagues are paid accurately and on time.
14. Manage the People Support Administrators within the Distribution Centre.
15. Oversee all people communication in the Distribution Centre on your shift to ensure colleague engagement and understanding.
16. Reviewing our people data and insight for the Distribution Centre to look at opportunities for improvement and celebrate success.
17. Developing own operational and leadership skills, actively seeking feedback.
18. Partner with third parties within the centre to ensure a consistent colleague experience is embedded throughout the centre.
19. Celebrating success and recognising others.
You will need
20. I connect with my colleagues, sharing knowledge, experience and best practice. I understand the importance of what I do and work collaboratively to deliver results. I make time to build strong relationships, reaching out across the business to network with colleagues and find new ways to improve what matters.
21. I am warm and welcoming in every interaction with customers and colleagues. I respond to people appropriately and ensure they feel seen, heard and recognised. Through listening and taking appropriate action I gain commitment from my team
22. I use my energy and resilience to keep momentum going when working in challenging environments, keeping focus on my objectives. I act quickly, making decisions based on what is right for customers and colleagues to ensure my Distribution Centre standards are maintained at all times.
23. My colleagues see me doing the right thing both when things are going well and when times are tough. I know how to be at my best and inspire confidence in those around me.
24. I am aware of what our competitors are doing and continually identify ways to improve our Distribution Centre for customers. I am keen to build and deliver new initiatives, providing feedback on how they could be further improved.
What’s in it for you
We offer excellent benefits that help make Tesco a great place to work. These include but aren’t limited to:
25. Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
26. Request flexible working from day one
27. Get 10% off and 15% at pay day weekends – save up to £1,500 a year with your Colleague Clubcard with an additional card to share with family outside your home
28. Access to free wellbeing services with a range of resources to support your mind, body, and life
29. Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
30. Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
31. Uniform provided and policies to support you for all of life’s moments, big and small
32. Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds.