Key Responsibilities:
Collections Management:
Proactively manage and follow up on outstanding customer invoices.
Contact customers to resolve any overdue accounts and ensure timely payments.
Develop and maintain strong relationships with customers to facilitate timely resolution of billing issues.
Identify and escalate accounts at risk of delinquency to the AR/AP Manager.Account Reconciliation:
Reconcile customer accounts to ensure all payments, credits, and invoices are accurately recorded.
Investigate and resolve discrepancies between customer records and internal accounting records.
Prepare monthly aging reports and assist in identifying potential collection issues.Billing and Invoice Review
Cash Application:
Reporting and Documentation:
Collaboration: Work closely with cross-functional teams (Sales, Customer Service, and Finance) to ensure seamless resolution of customer billing issues.
Preferred Experience:
Experience working in a manufacturing or industrial setting.
Familiarity with ERP systems, specifically in an accounts receivable context.
Strong understanding of accounts receivable processes, including collections, cash application, and account reconciliations.
Experience with accounting software (e.g., SAP, Oracle, QuickBooks) is preferred