Description
We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council. We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.
The starting salary for this role is £30,647 per annum, working 36 hours per week.
We are excited to be recruiting a full time Senior Support Worker at Mallow Crescent in Guildford. Mallow is a Supported Living service for adults with learning disabilities. It comprises of a cluster of houses.
We use a person-centred approach to support individuals with daily living tasks, personal care, access to leisure pursuits, education, skills development and social networks within the local community. We are looking for people who are motivated and committed to improving individual's lives and have a desire to empower and promote independence.
Please be aware that unfortunately this role is not eligible for visa sponsorship at this time.
Our Offer to You
1. 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
2. Option to buy up to 10 days of additional annual leave
3. A generous local government salary related pension
4. Up to 5 days of carer's leave and 2 paid volunteering days per year
5. Paternity, adoption and dependents leave
6. An Employee Assistance Programme (EAP) to support health and wellbeing
7. Learning and development hub where you can access a wealth of resources
8. Wellbeing and lifestyle discounts including gym, travel, and shopping
9. A chance to make a real difference to the lives of our residents.
In addition to the above, we also offer our Senior Support Workers the following:
10. Weekend and Bank Holiday Enhancements – 50% extra pay per hour worked
11. Sleep-in Enhancement - £45 per sleep-in
12. Free on-site parking for staff
13. All training hours are paid
14. A thorough induction
About the Role
We support people with daily living tasks and personal care, and help enable access to leisure pursuits, education, skills development, and social networks within the local community, using a person-centred approach.
The working pattern is rolling and will include shifts including early mornings, evenings and sleeping-in shifts.
An interest and desire to support people with learning disabilities is essential but Surrey County Council's mandatory training and additional specific training will be provided.
As a Senior Support Worker, your responsibilities will include:
15. Managing the service delivery and day-to-day operations of a staff team within one of the homes
16. Providing guidance and supervision as well as supporting staff to ensure the well-being of all who we support
17. Assisting the whole service (6 houses) in the absence of the management team
18. To ensure that individual care plans are implemented and that the personal and health care needs of service users are met
19. To work with colleagues, families and professionals to ensure the well-being of all individuals and effective service delivery and to contribute with them to the development of the service within the establishment
20. To ensure compliance with legislation, departmental policies and procedures and to ensure that practice meets the requirements of Health and Safety and Equal opportunities policies
Your Application
In order to be considered for shortlisting, your application will clearly evidence the following skills and align with
21. An understanding of the sensitivity to the needs of people with learning disabilities.
22. A willingness to encourage and support people with learning disabilities to access activities and facilities in the community.
23. Respect for the cultures and beliefs of the people we support.
24. The resilience and emotional intelligence to handle challenging situations. Every day is different and can throw its own challenges and pressures. You need to be adaptable but able to follow guidelines with a consistent, person-centred approach.
25. A flexible attitude, both to the level of care required by the people we support as well as the time requirements of the role.
26. Competence in using MS Office products (as this role includes report writing, key working and care planning)
Surrey has both urban and rural areas and locality based support workers will be expected to have a valid driving licence to drive in the UK and be willing to travel across a wide geographical area. Reasonable adjustments where needed will be made for successful applicants who have a disability or long term health condition to enable them to fulfil the requirements of the job.
As part of your application you will be asked to upload your CV and answer the following 3 application questions:
27. Looking at our advert, and considering the Council's commitment to ensuring that "no one is left behind", please tell us what it is about the role that has motivated you to apply?
28. Please tell us about the relevant experience or transferable skills you have that you can bring to this role?
29. What three qualities do you have that would make you a good Senior Support Worker and how do these qualities support Surrey County Council's culture of collaboration, inclusivity, and adaptability?
Contact Us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
The job advert closes at 23:59 on 23/02/2026 with interviews to follow.
We look forward to receiving your application,