Head of Operations - Social Housing Repairs & Maintenance Up to £115k bonus car allowance benfits Midlands Region We're seeking a senior Head of Operations to lead a Midlands region delivering reactive and planned refurbishment works within Social Housing. The role has responsibility for several long-term, multi-million-pound contracts with a total regional turnover of circa £35-40m. Covering the East and West Midlands, you'll set the strategic direction for the region, responsible for regional P&L, client relationships, operational performance and growth. Ideal candidates will be proven senior operational leaders with strong commercial acumen, experience managing large teams, and a background in social housing or similar asset-intensive environments. Key Responsibilities: Drive operational performance and deliver excellent customer outcomes aligned to service level agreements Own and manage the regional P&L, reviewing commercial performance and reporting at Board level Set a clear vision, direction and strategic goals for the region Build and maintain long-term, strategic client relationships Provide regular strategic and operational updates to the Board Identify opportunities to expand services with existing clients and develop robust business cases for new work Leverage industry networks to identify new clients and services, presenting compelling commercial proposals Ensure appropriate due diligence is completed ahead of all bids Champion talent development and succession planning across the regionRequired skills & experience: Strong stakeholder and client relationship management skills Strategic thinking, commercial awareness, and a genuine commitment to delivering high-quality, customer-focused services. Confident leading large, diverse teams, influencing senior stakeholders, and driving performance across complex programmes of work. Proven experience driving performance and success on a portfolio of comparable works in the Social Housing sectorHead of Operations Salary & Benefits: Base salary up to £115,000 Performance-related bonus Executive benefits package Influence and autonomy within a growing business Clear path for progressionFor a chance of securing this role, please apply online now or contact Bianca on (phone number removed) for more information