Job Description
A highly organised Hire co-ordinator is required for our prestigious market leading, award winning, Sunday Times Fast track 100 client. In return there is an excellent salary of circa £30k-£34k+ dependent on experience and excellent benefits including bonus, generous holidays, good contributory pension scheme, private healthcare medical insurance, in a permanent stable company that rewards their employees. Apply now!
The purpose of this hire co-ordinator role is to deliver excellent customer service over the phone and email, deal with hire sales quotations and control the hire process through to completion meeting customer specification and satisfaction. This exciting role would suit a proactive hire administration professional with good experience of quotations, purchase orders, sales order process within a busy multi team office or fast paced hire office.
The ideal hire coordinator will have the following, experience, attributes and skills;
* Experience of being a hire controller, working within hire control and following the hire control process through to completion
* Experience and knowledge of processing hire quotes, hire quotations, sales quotations, process quotations, quotation orders, hire purchase orders, hire sales order process or any in the hire control process
* Excellent customer service experience, telephone experience and office experience (ideally working in multiple teams in a busy, fast moving office environment)
* Highly organised, excellent attention to detail and a flexible, positive can do attitude, good team player
* Excellent IT, communication, negotiation and interaction skills- ability to communicate, well with all levels and provide excellent customer service to clients throughout order process
* A full UK driving licence & based a commutable distance to Aylesbury office daily for permanent onsite office-based role (full time working hours 8.30-5.30 Monday to Friday)
* Desirable: Hire experience within the plant machinery, plant equipment, hire plant, construction plant industry or similar plant industry (not as essential as hire control experience)
Key responsibilities of this hire controller include;
* Dealing with customer plant hire enquiries via phone and email, ensuring they are serviced on time and to customer specifications
* ConvertingincomingPurchaseOrdersensuringtheequipmentrequiredisavailable, processing and sending the order confirmation to the customer
* Ensuring all purchase order paperwork, sales administration and hire documentation is completed in this sales order process & processing and sending the order confirmation to the customer
* Dealing with customer hire invoice queries, hire disputes, technical questions, negotiations and delivering excellent customer service and exceeding expectations
* Managing and maintaining the SAP hire system, ensuring compliance, accurate contracts and quotations are followed through in a timely manner
A full job description will be discussed and submitted to suitable hire controller candidates upon application. To apply please email your CV with salary expectations, availability and how you meet our clients hire controller criteria. Dont miss out!
Hire Controller, Hire coordinator, hire quotations, quote orders, sales orders, order process,
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