Overview
Sales Specialist & Keyholder (30 hours)
Vans Location: Clarks Village Contract type: permanent Pay: £13.11 per hour Closing Date:
ABOUT THE ROLE
This sales-based shop floor position will require you to be accountable for maintaining the highest standards on the sales floor, whereby creating a memorable shopping experience, managing the sales team efficiently within guidelines, maximizing performance by achieving sales targets.
You will also ensure that the Brand – Vans – and its products are portrayed at the highest standard, and on occasions you may be required to deputise for the Assistant Store Manager in the daily running of the store.
KEY RESPONSIBILITIES
* While ensuring a high level of customer service, the sales supervisor will encourage, coach and motivate the sales team to achieve their daily KPIs.
* To support the Manager/Assistant Manager in building a team that individually as well as collectively fully inherits the true meaning of the Brand and fully understands Company Policy & Procedure and in turn create a store of excellence for the Customer to shop in.
* Ensure that visual merchandising and housekeeping are to the Company standard and that attention to detail is always maintained. Ensure that all new lines are merchandised on the shop floor within 24 hours of receiving shipment.
* Ensure that all Health & Safety requirements are maintained as in the guidelines and that the store is operated as a safe working environment, with all near misses reported following the company procedures.
* In the absence of the Store Management, you will be required to assist in ensuring all Company administration is kept up-to-date and relevant information is passed on to Head Office in a timely manner.
* When required you will assist in ensuring all deliveries are unloaded, checked off and transferred to the sales floor quickly and efficiently and that all relevant paperwork (Discrepancies) is recorded and e-mailed to H/O, then filed away in the filing system for easy retrieval.
* To have a thorough knowledge of stock and all aspects of running the store from Register operation to stock replenishment and petty cash purchases. Ensure all staff use their own personal pin number when operating the Register.
* On occasions you may be required to leave your store for training, supplying cover or other purposes as requested by your District Manager for the further development of your career, and for the needs of the business
* Through effective communication you will encourage an environment on the Sales Floor that allows staff to put forward ideas within the store. You will identify from staff performances, possible training and development needs of individuals.
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