Portico have begun the search for a Hospitality Host to join our small team based within a client floor operation in Edinburgh.
The friendly welcome from our Reception and Hospitality team set the first impressions guests and visitors have of our clients business, along with the service they receive whilst in the office. So, the role of the Hospitality Host is not just the meet and greet on reception. It includes the delivery and operation of the onsite hospitality, catering, meeting room setup, and IT troubleshooting service.
The main purpose of the successful Hospitality Host will be to provide a friendly and efficient hospitality service at the firms offices. They will book the meeting rooms, setting them up for each individual meeting. And host during the meetings themselves, ensuring that all equipment in the room is in working order, whilst providing a high-end food and beverage service to the clients staff and their visitors.
As well as the hospitality and hosting services to the meeting rooms, the successful Hospitality Host will cover reception and ensure that all relative back of house duties are managed appropriately, such as keeping the pantry clean and operating the cloakroom services.
Hours: 40 hours per week, with shifts from 7:30am-4:30pm or 10am-7pm, Mon-Fri. Salary: £27,000 per annum
Please note that this is a very physically demanding role, that requires the successful candidate to be happy with manual handling and heavy lifting, as they move furniture and partitions around in the setup of the rooms.
The successful Hospitality Host will have previous catering experience, preferably within a high-end corporate environment.
They will be hardworking, proactive, with a passion for customer service. They will also maintain a professional appearance and possess the ability to communicate clearly both face to face and over the telephone.
Whats in it for you? Holiday allowance and Enhanced annual leave.
Pension.
Life insurance.
Recommend a Friend Bonus Scheme.
Thank you voucher scheme.
24-hour private helpline for employees, providing counselling & information services.
Access to our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
Award winning Training Academy that provides excellent training and development opportunities for our people.
Eyecare scheme
Who is Portico? Portico are experienced in all guest services including reception, concierge, client meeting rooms and events, switchboard, helpdesk, agile working, and other soft services. Aimed primarily at the business and industry, residential and property sectors we have over 15 years of experience managing, mobilising, and enhancing client guest services throughout the UK & Ireland. We have built our relationships and reputation on providing impeccable client services through the development of our people and the assistance of our operational teams.
Why Portico? Portico is defined by our unique culture One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging!
We embrace diversity and believe in treating everyone equally to ensure that everyone has the same opportunities to grow, develop and progress in our careers.?We are one vibrant community and love meeting up to celebrate our success.
Our people are customer service superheroes! With a passion to serve and help people within the most prestigious environments, you will often encounter them in landmark buildings where they will be greeting visitors with a genuine smile and offering help to anyone in need.
At Portico hard work and dedication are never overlooked. We provide every team member with the very best coaching, encouragement, and training to flourish and reach their full potential. Our recognition programmes focus on an impromptu thank you scheme, the Annual Portico People Awards and long service awards.
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