Credit Controller
Location: Wantage, Oxfordshire
Salary: Competitive
Vacancy Type: Permanent
Based in the beautiful Oxfordshire countryside, the company has experienced continuous rapid growth since their inception in 2005. They're a value-added distributor and supply chain partner to well-established vendors. Their success is built on a collaborative team environment, where everyone works closely to deliver excellence for their vendors and resellers.
The Role
* Proactively manage customer accounts by setting appropriate credit limits and terms to balance sales opportunities with financial risk.
* Build and maintain excellent customer relationships, ensuring they are aware of their account balances and negotiating payment plans when needed.
* Be responsible for chasing overdue payments and ensuring all debt-related correspondence is clear, professional, and visible to stakeholders.
* Monitor customer activity to identify potential fraud risks and help protect the business.
* Liaise with the sales and operations teams to ensure smooth order processing and with the credit insurance providers to manage credit limit requests.
* Release orders on finance hold, handle customer queries, and, when necessary, instigate legal proceedings for debt recovery.
Skills and Qualification...