Your future, our legacy Division & Department Rooms - Guest Services Job Title Guest Service Coordinator Contract Type Permanent Status Full time Position Overview To provide an exceptional guest experience, by anticipating guests' needs in an intuitive manner and ensuring a seamless service is delivered from arrival through to departure. What you'll get Complimentary nights with breakfast within Dorchester Collection 50% F&B discount at selected restaurants at The Dorchester and Coworth Park Very generous Employee Introductory Scheme offered Team members' awards and incentives schemes Contributory pension scheme entitlement from date of commencement Life assurance cover for all team members Uniform laundered complimentary Complimentary meals whilst on duty at our team members' restaurants Complimentary Internet at allocated computers in team areas Interest free Season Ticket Loan Occupational Health, including subsidized massage treatments and health clinics Complimentary Eye Test for VDU users What you'll do To welcome all guests in a polite and friendly manner to ensure guests are immediately made to feel at home. Check in/out and rooming according to the Coworth Park standards. To liaise with guests prior to arrival to gather poignant information to make their stay more comfortable. To drive buggies in a safe manner around the estate. What you'll bring Passionate about hospitality and delivering a luxury 5 service to our guests Would like to work in a 5 hotel environment Eager to learn and develop Experience of Opera Good written and spoken English Position location Job Location United Kingdom Location Blacknest Rd, Sunningdale SL5 7SE Ascot