Summary This is an outstanding opportunity for the right candidate to gain valuable workplace experience and knowledge within a long-established, popular nursery. Wage £14,722.50 for your first year, then could increase depending on your age National Minimum Wage rate for apprentices Check minimum wage rates (opens in new tab) Pay to be discussed Training course Business administrator (level 3) Hours Monday to Friday. Hours to be discussed. 37 hours 30 minutes a week Start date Monday 3 November 2025 Duration 1 year 3 months Positions available 1 Work Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience. What you'll do at work Answering the phone Helping with customer enquiries Addressing emails Booking any appointments Managing diary Filing/Archiving Organising any post / deliveries Assisting with visitors who attend the nursery Helping to keep the office area clean and tidy (team effort) Invoicing The right candidate must have excellent computer skills, be well organised with a good telephone manner and have excellent administration skills Where you'll work PASTURE ROAD EMBSAY SKIPTON NORTH YORKSHIRE BD23 6RQ Training Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills. Training provider CRAVEN COLLEGE Training course Business administrator (level 3) Understanding apprenticeship levels (opens in new tab) What you'll learn Course contents Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required. Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks. Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate. Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge. Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department. Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues. Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation. Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required. Training schedule Level 3 Business Administrator Apprenticeship Standard: The apprentice will be expected to attend Craven College fortnightly (Wednesdays) and attend work the other 4 days (5 on one week) Requirements Essential qualifications GCSE in: English (grade 4) Maths (grade 4) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know. Skills Communication skills IT skills Attention to detail Organisation skills Customer care skills Problem solving skills Presentation skills Administrative skills Analytical skills Team working Creative Initiative Non judgemental Patience Other requirements DBS check will by conducted and this must be passed to secure job offer. About this employer Since 1992, we have offered a unique combination of excellent quality, child-centred preschool education and flexible daycare from birth to 14 years. Situated at the heart of the village of Embsay, we believe the education and care we provide is truly special. Ofsted think so too and found us outstanding in all areas when they inspected. http://www.embsaychildrenscentre.co.uk/ (opens in new tab) After this apprenticeship Possible permanent position at the company with an opportunity for further training Ask a question The contact for this apprenticeship is: CRAVEN COLLEGE Holly McFadyen hmcfadyen@craven-college.ac.uk 07584212921 The reference code for this apprenticeship is VAC1000343480.