Customer service advisor

Customer Service Advisor

Contract:Full-time

Working Days:5 in 7 days, Monday to Sunday, 09:30am - 18:00pm

Hours:40

Location:Barnwood, Gloucester, UK

Main Purpose of Role

Deal with any incoming customer enquiries, ensuring that all customers are receiving the best service.

Responsibilities

* Deal with any incoming customer enquiries through our omnichannel CRM platform and ERP system, delivering excelling customer service.
* Deal with any customers in our Gloucestershire showroom, delivering excellent customer service.
* Liaise with other departments within the company to help resolve customer enquiries.

The summary of main duties & responsibilities is not intended to be an exhaustive list of tasks performed. You may be required to undertake additional duties as are necessary to promote the smooth and efficient running of the business.

Skills