Senior Manager - Enterprise Data Transformation, Permanent
At Costa Coffee, we’re on a mission to reimagine coffee experiences across the globe. From bustling cities to local communities, we’re creating meaningful coffee moments, powered by innovation and driven by purpose.
As a proud part of the Coca-Cola system and working hand in hand with our pioneering partners, we’re in over 50 countries and counting. Whether it's served in-store, from a machine, at home, or on the go, every cup is thoughtfully crafted by our passionate teams who put heart into every moment.
Our teams truly make a difference. Whether it's pioneering new tech for the perfect pour, launching award-winning campaigns, developing exciting new menu items, or supporting our people to grow – together, we stir up success.
The Enterprise Data Transformation Senior Manager is a transformation-focused leader responsible for shaping Costa Coffee’s enterprise data ecosystem, with a strong focus on D365 F&O and D365 CE data, to deliver scalable, analytics-ready reporting on Azure and Databricks. This is not a technical engineering or architecture role, but one that translates ERP data structures into clear reporting and modelling requirements, directing engineering teams on what needs to be built. With expertise in Power BI and Databricks, the role is responsible for developing and maintaining high-quality semantic models and insights that enable better, data-driven decision-making across the organisation
We value curiosity, inclusivity, and a problem-solving mindset. If you thrive in a fast-paced, global environment and are excited to make a meaningful impact, we encourage you to apply.
With inspiring experiences, development programmes, and our apprenticeship scheme, your career can grow far beyond the day-to-day.
What you’ll do
Being an Enterprise Data Transformation Senior Manager is about so much more than bringing our coffee to the world. It’s your chance to stir up real success - which means you’ll be:
* Analyse D365 and other system data structures and translate them into platform side requirements.
* Continuously improve data models, transformations, and work closely with data engineering to drive platform performance
* Own and manage ERP data from D365 F&O and CE within the enterprise data platform, delivering and evolving Power BI reporting solutions to support operations and insights.
* Partner with technology, business, and analytics teams to understand requirements, prioritise initiatives, and ensure robust data delivery.
* Stay ahead of industry trends and emerging technologies, bringing new ideas and competitive advantages to the enterprise data ecosystem.
Who you are
It’s your unique ingredients we’re interested in:
* Proven experience in a transformation, data, or analytical delivery role (not project management or architecture), ideally working with enterprise platforms and complex data environments.
* Strong experience defining and documenting data, reporting, and integration requirements, translating business needs into clear specifications for delivery teams.
* Hands-on ability to engage with data and reporting tools (e.g. Power BI, data platforms, or similar) to validate requirements and support solution design, without being a technical engineer or architect.
* Excellent stakeholder management and communication skills, with proven experience aligning business and technical teams and driving clarity across complex transformation initiatives.
* Solid understanding of Agile ways of working (Scrum/Kanban), with experience supporting delivery teams through backlog refinement, planning, and prioritisation.
So, why Costa?
We didn’t become a global coffee brand by sitting back. When you work here, you join a community that values passion, progression, and integrity—with some brilliant perks to sweeten the deal. We work in a hybrid environment, giving us the flexibility to balance life while still spending meaningful time together and building strong connections:
* Own a piece of Costa’s success by becoming a share owner in Coca-Cola with our Share Investment Plan (SIP)
* An annual discretionary bonus scheme, based on business results and individual contribution.
* A smart pension that saves you money on tax and national insurance, and matches your contributions up to 10%
* The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
* 50% discount in all Costa-owned stores, and 25% off in other participating stores
* Private medical cover thanks to our Private Healthcare scheme
* And that’s not all. Explore even more of our perks here: https://bit.ly/costaperks
Location - Where you’ll work
Right now, our Support Centre teams work flexibly, blending home working with in-person time whenever it matters most – whether that’s a team moment, a creative session, or simply coming together to share ideas.
We’re excited to be moving into a new home for our brand in St Albans in January 2027 – an inspiring space from which our Support Centre teams will work three days a week to connect and collaborate in-person to bring our bold ambition to life.
For any reasonable adjustments and general queries, please get in touch with costa.recruitment@costacoffee.com
We believe in living life with heart – and that starts with our people.
By showing up as our authentic selves, we create a culture where everyone belongs. We celebrate diversity in all its forms and are committed to building an equitable and inclusive environment—one that embraces the unique blend of experiences, identities, and perspectives each person brings. This rich diversity strengthens our teams and reflects the spirit of our global brand.
Grounded in our core values – Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players - we strive to make a meaningful impact in everything we do. From empowering communities through the Costa Foundation to supporting local initiatives, we’re committed to changing lives in coffee-growing regions and right here at home.
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