Temporary Operations Controller / Scheduler role in Stafford - coordinate daily work programmes, Your new companyYou will be joining a well-established organisation delivering essential infrastructure and operational services across the UK. The business operates within a structured, process-driven environment, working closely with public sector stakeholders and maintaining high standards of safety, quality, and performance. This temporary opportunity sits within a busy operational team responsible for coordinating field-based activities and ensuring service delivery targets are achieved. Your new roleAs a Temporary Operations Controller / Scheduler, you will play a key role in planning and coordinating the day-to-day activities of operational teams. You will manage work schedules, ensure efficient deployment of resources, and monitor performance against agreed targets and service level agreements. Your responsibilities will include: Planning and approving daily work schedules and resource allocations Coordinating operational teams (“gangs”) to ensure tasks are completed on time and to standard Managing and updating works management systems, including reviewing suspended or rejected jobs Monitoring job completion quality, ensuring accurate data capture (labour, materials, and supporting evidence) Responding to urgent or emergency works and adjusting schedules accordingly Producing daily and weekly reports on operational performance Liaising with supervisors and key stakeholders to resolve on-site issues Ensuring communication across teams to maintain performance targets and service delivery Supporting continuous improvement initiatives to enhance productivity and reduce operational inefficiencies This is a fast-paced, high-responsibility role where strong organisational skills and the ability to prioritise are essential. What you'll need to succeedTo be successful in this role, you will need: Proven experience in a planning, scheduling, or operations coordination role Strong organisational and time-management skills with the ability to manage multiple priorities Excellent communication skills, with confidence liaising with operational teams and stakeholders Good IT skills, including Microsoft Excel, Word, and Outlook A proactive problem-solving approach and strong attention to detail Experience in highways, infrastructure, utilities, or a similar operational environment (desirable) Knowledge of NRSWA / permitting processes (advantageous) Ability to work under pressure in a dynamic and reactive environment What you'll get in return Competitive hourly rate of £14.00 - £18.00 per hour (depending on experience) Full-time temporary assignment based in Stafford Opportunity to gain experience within a structured operational environment Exposure to high-level planning and coordination processes Weekly pay via Hays and access to additional benefits such as holiday pay and pension contributions 4797117