Job Description
Property Manager Taunton, Somerset
£27,000 £35,000 per annum
The Role As Property Manager, you will take ownership of a dedicated portfolio of managed properties, allowing you to build long-term relationships with landlords, tenants, and contractors. You will be responsible for the day-to-day management of properties, ensuring compliance, maintenance, and customer satisfaction at all times.
The role requires someone who can work independently, manage competing priorities, and consistently deliver a high standard of service.
Key Responsibilities
* Manage property maintenance issues efficiently and cost-effectively
* Diagnose maintenance requirements in line with internal systems and procedures
* Maintain accurate and compliant tenancy records
* Act as a key point of contact for landlords, tenants, contractors, and internal stakeholders
* Handle enquiries professionally via phone, email, and in person
* Resolve complaints within agreed authority levels and escalate when required
* Ensure compliance with industry legislation and internal regulations
* Monitor health & safety requirements, including fire risk assessments
* Build and maintain strong relationships with contractors
* Manage keys and oversee their release and tracking
* Understand eviction processes and statutory notice requirements
* Review invoices and quotations for accuracy
Essential Experience & Skills
* Minimum 12 months experience in property management or a lettings environment
* Strong customer service background
* Highly organised with excellent attention to detail
* Confident communicator with strong written and verbal skills
* Good IT and administrative skills
* Ability to work independently and as part of a team
* Full UK driving licence and access to own vehicle
Personal Attributes
* Positive, professional, and solutions-focused mindset
* Strong time management and organisational skills
* Friendly, approachable, and customer-focused
* Flexible and adaptable approach
* Strong negotiation and conflict resolution skills
* Committed to continuous learning and personal development
Whats on Offer
* Competitive salary of £27,000 £35,000
* No weekend working
* 28 days holiday including Bank Holidays
* Additional leave, including time off at Christmas and on your birthday
* Personal development budget and ongoing professional training
* Company pension and profit-sharing scheme
* Free on-site parking
* Regular team events
* Supportive, collaborative working environment within a local independent business
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