Overview
Join to apply for the Contract Administrator role at BJF Group.
Responsibilities
* Support the delivery teams to ensure the team achieve contractual KPI's
* Update work orders with all necessary compliance certificates and associated documents onto the clients CAFM and local folders
* Ensure all telephone calls are answered and dealt with in an efficient and competent manner, according to the SLA (Service Level Agreement) for the Contract(s)
* Provide a Client Focus to communicate all queries, updates and expectations around KPI's and contractual agreements
* Liaise with Supervisors on outstanding work
* Promote personal and wider Health & Safety on site and amongst the team
Requirements
* Previous experience in an office environment and communicating over the phone
* IT literate with experience on Microsoft packages such as Excel and Word
* Positive approach, resilient, determined and goal oriented.
* Ability to communicate efficiently, reflecting high standards of integrity, quality, customer service and health and safety
* Results/ task orientated, attention to detail and accuracy
* Commitment to continuous improvement
Other Information
* Competitive Salary
* Annual Leave Entitlement: 33 days per annum (inclusive of bank holidays)
* Group Pension Scheme: Provided by Royal London to save for your future.
* Free Eyesight test: Specsavers
* Company Funded Health Cash Plan: helping you spread the cost of essential healthcare like, trips to the dentist.
* Remote GP Access: speedy access to a GP by telephone or online plus electronic prescriptions
* 24/7 EAP Service: free advice, counselling and support for you and your family whenever you need it.
* Discounted Gym Membership at more than 3,000 gyms across the UK.
* Better BJF Initiative: wellbeing and mental health champions readily available at work.
* Employee Referral Scheme: recommend a personal connection to us and claim a cash reward for their successful hire.
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Construction
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of sex, religious or similar philosophical beliefs; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
Find out more about being part of the BJF family.
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