Job overview
To provide secretarial support to the Consultant Geriatricians and their teams with particular responsibility for audio typing clinic letters. To provide administrative support to the Department.The post holder will provide an empathic and sensitive point of contact for patients/relatives and carers, undertaking work under the direction of the Department PA's.Base Location: BournemouthInterview Date: TBC Main duties of the job To provide an efficient secretarial service to the Consultant Geriatricians, Advanced Practitioner staff and to support colleagues during absence. Working for our organisation Our values define who we are as #TeamUHD. They underpin everything we do now and in the future. They define how we treat our patients, visitors, and each other, our valued teammates and colleagues.UHD are investing in services across the Trust, with many being transformed and developed following merger and the New Hospital Programme. This means that some services may move site this year or next, either temporarily or long term. Recruiting Managers interviewing for this role will be happy to answer any specific questions that you have about this at interview. Detailed job description and main responsibilities Typing clinic/additional letters to GP’s, patients and other Allied Health Professionals Assisting the Department PA's with admin duties To fully support the secretarial team and PA in their role and to help cover during sickness and annual leave. Type letters under the supervision of the consultant secretary, using Digital Dictation when appropriate. Look up, sort and file patients’ results. Use the hospital computer system to access patient details. CRT must be always used when receiving and moving notes. This is mandatory within the Trust. Photocopying, faxing, scanning and general filing. Be responsible for out-going post, meeting afternoon deadline. To answer secretaries’ telephone and take messages when required. Scan all new Choose & Book referrals.Action Choose & Book referrals once graded – send blood forms, test requests as advised by consultant Any help the staff may need with spreadsheets excel etc Person specification Qualifications Essential criteria GCSE in English and Maths equivalentVocational qualification level 3 in relevant field or equivalent experience Desirable criteria Minute Taking skills Technical Skills Competencies Essential criteria Computer literate with word processing experience Desirable criteria Audio typing Knowledge Essential criteria Understanding of secretarial proceduresUnderstanding of Microsoft Word Experience Essential criteria Experience of working as a Medical Secretary Desirable criteria NHS Admin experience Other requirements specific Essential criteria Good verbal and written skillsAttention to detailFlexibility with working pattern Personal Attributes Essential criteria Team memberApproachableEffective communicatorWell presentedAbility to deal with sensitive issuesAbility to organise own workload Language Requirement Essential criteria Be able tro speak English as necessary to undertake the role