Job overview
The Bank Nursing Receptionist/Administrator role is to work as a member of the nursing administration team with a focus on inpatient and day care services.
The post holder will carry out reception, clerical and any relevant nonclinical duties which assist the nursing, medical staff and patients.
The post holder will need to be extremely flexible in this temporary bank role, as the role will involve covering different ward reception areas along with chemotherapy administration duties when there are staff shortages.
The post will also involve coordinating emergency bed management and
carrying out administration duties.
By the nature of the duties, the post holder will be required to maintain strict confidentiality and will be expected to deal with staff, patients, carers and relatives with courtesy and discretion at all times.
Main duties of the job
* To act as first point of contact for patients and relatives entering the ward.
* To provide reception and clerical support. The post holder will be required to cover administration staff in the absence of other staff.
* To be responsible for the accurate and timely filing of documents into the Medical Records when required.
* To comply with all aspects of confidentiality including the Data Protection Act and the Freedom of Information Act.
* To accurately input data on the Trust computer system for which full training will be given.
* Locate and retrieve case-notes on patients pending admission, ensuring that they are correctly tracked to the ward.
* To provide assistance with general telephone enquiries and face to face calls
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
Working for our organisation
Here at Velindre University NHS Trust we are extremely proud of the specialist services we provide across the whole of Wales in our cutting-edge Velindre Cancer Centre and our award-winning Welsh Blood Service, as well as the expertise of our corporate functions that bring the two divisions together. We are also fortunate to host the NHS Wales Shared Services Partnership and Health Technology Wales and have developed strong partnership working with these expert services.
Formed in 1999, the Trust has a dedicated workforce that continuously strives to provide the key principles of prudent healthcare through a wide array of roles. We play a vital role in the communities we support and have ambitious plans for the future to continue to improve the services we deliver. We strive to maintain our core values in everything we do by being; accountable, bold, caring and dynamic, and ensuring the best possible care for our patients and donors.
If you want to work for an organisation that prides itself on making a real difference and offers exciting career opportunities then Velindre University NHS Trust is the place for you.
Visit our website to find out more:
Detailed job description and main responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac
An exciting opportunity has arisen for enthusiastic and motivated administrators to join our friendly Nursing Administration team in the Integrated Care Directorate at Velindre Cancer Centre on a part-time basis.
The Nursing Administrator role is to work as a member of the nursing administration team with a focus on inpatient and day care services. The post holder will carry out reception, clerical and any relevant non-clinical duties which assist the nursing, medical staff and patients.
We are therefore, seeking a skilled, reliable and highly organised individual with excellent communication and organisation skills. The post holder requires experience of Microsoft Office packages – World, Excel and PowerPoint; excellent organisational abilities and the capability to work in a confidential manner are of paramount importance in this role. The ability to communicate effectively as part of a team; to work well under pressure and to prioritise the demands in a busy environment are also essential.
The post holder will need to be extremely flexible as the role will involve covering different ward reception areas along with chemotherapy administration duties as and when required. The role will involve the postholder working days, evenings, weekends and bank holidays (on a rota basis).
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
For further details please contact: Leah Hendrie - leah.hendrie@wales.nhs.uk.
Person specification
Qualifications and/or Knowledge
Essential criteria
* Good standard of education 5 GCSE’s or above or equivalent experience
* Demonstrate good knowledge of Health and Safety
* Team Player
Desirable criteria
* Appropriate NVQ in admin / Customer Care
* Audio typing & other secretarial admin qualifications.
* Willingness to undertake training required to enhance the role.
Experience
Essential criteria
* General Office Duties
* Experience of working with the Public
* Working knowledge of computer
Desirable criteria
* Previous NHS experience or dealing with the general public
* IT knowledge i.e. use of other packages and databases.
Aptitude and Abilities
Essential criteria
* Able to work with minimum supervision.
* Ability to use own initiative when appropriate.
* Good Interpersonal skills
* Good listening skills
Desirable criteria
* WPAS
* Ability to work well under pressure
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