About the company: Alexander Lloyd is partnered with a market leading Pension Consultancy and are currently recruiting for experienced Pension Administrator to join their fast-paced and collaborative BAU Pensions Admin team on a permanent basis! This position is aligned to their Manchester office and operate a hybrid working arrangement of 2x days a week in the office, 3x days working from home. About the role: The successful candidate will provide pension scheme administration to a portfolio of Defined Benefits schemes ranging in size. As a Pension Administrator you will be responsible for providing manual calculations and processing payments of member benefits. In addition to this, you will: Provide excellent administration services to pension scheme members Dealing and responding to enquiries from members, via telephone and email and sending relevant correspondence. Escalate any potential problems and / or complaints for a quick resolution. Producing letter, emails and reports. Developing your knowledge and understanding of the pensions industry by keeping up to date with UK pensions regulations and legislation.Key skills & experience: Current Defined Benefits administration, and strong manual calculation experience Strong understanding of UK Pensions regulations and legislations. Motivation - passionate in providing excellent customer service, whilst taking ownership of professional career development. Excellent communication skills - someone who can build strong relationships internally and externally and manage expectations. Experience with Profundo Pen 2 and Bizflow would be desirable but not essential.Benefits: Salary up to £30k Discretionary bonus 25 days holidays bank holidays birthday leave volunteering days Flexible Benefits scheme Group Income Protection Health Cash Plan Life Assurance DC Workplace Pension If you're ready to take your next step with an award-winning Pensions Consultancy, please apply today