Overview
Ajax Systems is an international technology company and Europe’s largest security system manufacturer. The company offers solutions for video surveillance, smart homes, fire detection, and flood prevention, with a portfolio of 180 devices. Ajax protects more than 3.5 million users in 187 countries and employs about 4,100 specialists. The Global Business Development team collaborates with regional sales representatives worldwide to drive growth.
Ajax Systems is a resilient Ukrainian success story that prioritizes delivering secure, high-quality devices. The company is ISO 14001 certified and adheres to RoHS requirements.
Key requirements
* Proven experience in inside sales, preferably in a B2B environment
* Excellent verbal and written communication skills
* Goal-oriented mindset with a passion for achieving targets
* Strong customer service orientation with a passion for building and maintaining long-term customer relationships
* Ability to empathize with customers and provide solutions to their problems/ requests
* Proficiency in Microsoft Office suite (Word, Excel, Outlook) for creating documents, spreadsheets, and email communication
* Familiarity with CRM softwares to manage customer interactions, track leads, and generate reports
* Self-motivated, resilient, and adaptable to a fast-paced sales environment
Responsibilities
* CRM leads management, analysis and follow-up
* Partner Program quarterly results management, analysis and follow-up
* Distributors events: promo creation and follow-up, checking lists of participants, event feedback and improvements to increase sales and leads
* Ajax events: leads qualification/tracking and participants follow-up
* Post-sale follow-up to ensure satisfaction, resolve any issues, and secure repeat business and referrals
* Development of an incentive program for KA according to the sales growth plan
* Make outbound calls to potential customers to promote and sell the company\'s solutions
* Respond to inbound sales inquiries and follow up on leads generated by other sales channels
* Build and maintain relationships with customers, understand their needs, and provide solutions to meet their requirements
* Keep accurate and up-to-date records of customer interactions and sales activities in the company\'s CRM system
* Collaborate with other departments to ensure a seamless customer experience and resolve any issues
* Provide regular updates to management on performance and progress
* Managing and maintaining a database of all sales data (orders, payments, forecasts, performance, BDMs call cycles)
* Support the sales team in all aspects of the sales process, including lead generation, qualification, and follow-up
* Prepare proposals and other sales-related materials
* Coordinate sales events demonstrations and presentations
* Continuously strive to improve sales techniques, processes, and efficiency to maximize productivity and results
* Meet or exceed monthly and quarterly sales targets
We offer
* Opportunity to work in one of the most recognized and innovative security manufacturers
* Opportunity to take on new challenges, advance your career, and make a meaningful impact
* Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas
* Competitive compensation that includes a base salary and performance-related bonuses
* Work tools are covered by the company
Job details
* Seniority level: Not Applicable
* Employment type: Full-time
* Job function: Sales and Business Development
* Industries: Appliances, Electrical, and Electronics Manufacturing
* Location: Manchester, England, United Kingdom
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