Job Purpose: To support patients, service users, and healthcare professionals by delivering high-quality care, assisting with daily living activities, and promoting comfort, dignity, and independence in a healthcare or care home setting. Key Responsibilities: * Assist patients/service users with personal care, including washing, dressing, toileting, and feeding. * Support mobility, including helping patients move, use mobility aids, or transfer safely. * Monitor and record vital signs such as temperature, pulse, respiration, and blood pressure. * Assist nursing staff with clinical duties, such as taking samples, applying dressings, and preparing equipment. * Provide emotional support and companionship to patients and their families. * Help serve meals and ensure patients receive adequate food and fluids. * Maintain accurate records of care and report changes in condition to senior staff. * Support infection control procedures and maintain a clean, safe environment. * Follow safeguarding, confidentiality, and data protection policies. * Participate in training, team meetings, and ongoing professional development. Skills & Qualities Required: * Compassionate, patient, and caring nature. * Good communication and interpersonal skills. * Ability to work effectively as part of a healthcare team. * Attention to detail and ability to follow instructions. * Physically fit and able to carry out manual handling tasks. * Flexible, reliable, and committed to high standards of care. Qualifications & Experience (desirable but not always essential): * NVQ Level 2/3 in Health and Social Care (or working towards). * Previous experience in a care or healthcare setting. * Basic Life Support and Manual Handling training