Bright Dawn Home Care
Dorridge, Solihull
Hours & Pay:
20 hours per week (over 4 days – must include Wednesdays & Fridays)
£15 per hour
Work Location:
In person
About Us
Bright Dawn Home Care is a compassionate and professional care provider, dedicated to supporting people to live independently in their own homes with dignity and respect. As our service continues to grow, we are looking for an organised and proactive Part-Time Marketing & Admin to support our office operations, quality assurance processes, and community engagement.
About the Role
This is a varied and rewarding role suited to someone with strong organisational skills, excellent attention to detail, and a good working knowledge of marketing. You will support the smooth running of the office, assist with quality assurance activities, and play an active role in marketing, recruitment, community engagement, and networking to help grow the business.
Key Responsibilities
* General office administration, filing, and record keeping
* Preparing, updating, and maintaining paperwork and documentation
* Supporting and collating quality assurance questionnaires and feedback
* Assisting with client and family meet-and-greets and follow-up administration
* Producing newsletters and internal communications
* Supporting marketing activities, including social media, promotional materials, and campaigns
* Using marketing knowledge to help promote Bright Dawn Home Care
* Attending local networking events to raise awareness of the service and build professional relationships
* Answering telephone calls and managing email correspondence
* Organising and hosting community coffee mornings and local engagement events
* Supporting business growth and promoting Bright Dawn Home Care within the local community
* Providing general administrative support to the management team
Requirements
* Previous administration experience (care sector experience desirable but not essential)
* A good knowledge of marketing, including social media and promotional activity
* Experience of, or willingness to support, quality assurance processes and questionnaires
* Confident communicating with professionals and members of the community
* Excellent attention to detail and accuracy
* Strong written and verbal communication skills
* Good IT skills, including Microsoft Office and email management
* Ability to manage a varied workload and work independently
* Friendly, professional, and team-oriented approach
* 20 hours per week (4 days – must be a Wednesday & Friday)
Benefits
* Flexible working hours
* Supportive and welcoming team environment
* Opportunity to develop and grow within a caring and expanding organisation