Family Support Worker – Targeted Early Help Location: Dudley Family Hubs & Cable Plaza Service Area: Children’s Services – Targeted Early Help Contract: Permanent, Full-Time Are you passionate about making a real difference to the lives of children, young people, and families? Dudley’s Targeted Early Help Service is growing, and we are looking for an empathetic and committed Family Support Worker to join our team. Based across Dudley’s Family Hubs and also Cable Plaza, this rewarding role focuses on supporting families with complex needs in the community. You’ll bring compassion, leadership, and strong safeguarding practice to ensure the very best outcomes for children and families. What you’ll do As an Family Support Worker, you will deliver high-quality, strengths-based practice: Providing direct support to children, young people, and families tailored to their individual needs. Building trusting, positive relationships that empower families and promote resilience. Working collaboratively with other professionals, agencies, and community groups to deliver integrated early help. Helping families navigate services and access timely support through the Dudley Early Help Strategy. Ensuring safeguarding responsibilities are upheld at all times. Contributing to service development and ensuring practice aligns with Dudley’s Continuum of Need. About you We’re looking for someone who is: A compassionate and enthusiastic person who thrives in a team environment. Skilled at communication, supervision, and building effective relationships. Experienced in working with children and families with complex needs. Committed to continuous improvement and delivering excellent support. Why join us? You’ll be part of a forward-thinking, supportive service at the heart of Dudley’s Family First vision. We are committed to staff development, reflective supervision, and building a service where families get the right help, at the right time, from the right people. For an informal discussion, please contact Rob Woodcock on 07799 070030 So that we can demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates. Your personal data will be anonymised when you apply, to ensure that you comply with our anonymisation process, please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application. Online application forms will only be accepted for this vacancy, online facilities for jobs are available at public libraries within the Dudley Borough. All applicants must be able to provide documentation to prove their right to work in the UK. Please note: Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK. If you require support completing an online or paper application form and or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications. If you have a disability and require assistance in making an application please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk If you are experiencing a problem whilst applying for a position, please follow the link below to the WM Jobs Help Page in the first instance https://help.wmjobs.co.uk/ If the WM Jobs Help Page does not resolve your issue then please contact the HR Resourcing Team via HR.Resourcing@dudley.gov.uk Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so. The Council’s full Privacy and Disclaimer Statement can be accessed on the website at https://www.dudley.gov.uk/privacy-disclaimer-statement/ N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications LI-DMBC2019 Attached documents Employee Benefits List.pdf FSW JD & PS - TEH.doc