Coop St Leonards 30-32 London Road TN37 6AN
40 hours per week
£13.45 per hour
Job Overview
* Protect customer property, people and/or assets by providing security services in direct accordance with the site's published Assignment Instructions and any subsequent changes.
* Deliver results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
* Undertake additional training to ensure continuous self‑development.
Main Duties
* Ensure compliance with all policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
* Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions.
* Proactively review the published Assignment Instructions to familiarize oneself with changes and suggest amendments that will improve or enhance the current level of service.
* Comply with industry and statutory legislation, including required front‑line licence in Security Guarding or Door Supervision, worn at all times. Also required: CCTV PSS SIA Licence and other contractual courses.
* Comply with all legal obligations and safety requirements of the role.
* Follow instructions and procedures appropriately without unnecessarily challenging authority.
* Work in a systematic, methodological and orderly fashion.
Training
* Fully and satisfactorily complete all required competency training.
* Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
* Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
* Renew licence 16 weeks before expiry.
Security and Health & Safety
* Look out for and immediately report any Health & Safety hazards or potential hazards on site.
* Stay alert to any threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
* Use common sense and initiative by immediately involving others if a situation appears threatening.
* Maintain professional conduct in the face of difficult situations and challenging customers.
* Complete an accurate, detailed notebook entry after any incident, for use in the Incident Report process.
* Keep to schedules and demonstrate commitment to Mitie and the Client.
* Ensure check calls are made at the allotted time slot as stipulated in the Assignment Instructions.
* Call emergency services and Communication Centre to report incidents.
What We Are Looking For
* Previous Security Experience
* SIA Licence
* SC Clearance desirable
Benefits
* Virtual GP and financial wellbeing assistance through Salary Finance scheme.
* Access to a flexible benefits platform (Choices) offering dental insurance, dining cards, coffee clubs, technology products at discount, MiDeals discounts, cycle‑to‑work scheme.
* Life cover of the greater of equivalent annual salary or £10,000.
* Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
* Recognition through Mitie Stars, cash prizes and top prize of £10,000.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know.
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