Pay: £13.50 per hour | 40 hours per week | Monday-Friday
Hexagon Recruitment are seeking a highly organised Operations & Admin Supervisor to support a busy logistics and packing operation. This is an office‑based role ensuring accurate administration, efficient planning, and smooth day‑to‑day operations across multiple client accounts. You’ll play a key role in coordinating jobs, maintaining stock accuracy, supervising packing standards, and ensuring high‑quality fulfilment and dispatch.
Key Responsibilities
* Allocate work orders, create pick lists, and plan weekly workloads.
* Check order accuracy using Zolto and produce packing documentation.
* Monitor packing progress and ensure quality standards are met.
* Book in deliveries, manage dispatch, and apply correct charges.
* Create labels, paperwork, and ensure retailer requirements are met.
* Track non‑conformities and packaging stock usage.
* Liaise with clients regarding planning, requirements, and updates.
* Support daily coordination between office and warehouse teams.
Stock & Quality Control
* Maintain accurate stock records (in/out).
* Carry out cycle counts and stock checks.
* Monitor packaging usage and flag replenishment needs.
* Ensure packing areas are tidy and standards are followed.
* Investigate and report client issues or complaints.
Client & Operational Support
* Maintain strong client relationships and regular communication.
* Support client meetings and document actions.
* Ensure all processes are followed across teams.
* Assist with cost control, charging accuracy, and profitability tracking.
Skills & Experience
* Strong admin and organisational skills.
* Confident using Excel, Word, and systems such as Zolto.
* Experience in logistics, warehouse admin, or fulfilment preferred.
* Excellent communication and attention to detail.
* Able to prioritise workload and manage multiple accounts.
* Confident dealing with clients and internal teams.
About the Role
This is a fast‑paced, hands‑on coordination role ideal for someone who enjoys responsibility, structure, and keeping operations running efficiently.
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