OTE Up to £13.50 per Hour (Incl. Incentives) plus Generous Company Benefits, Training & Development
Job Description
Rate of Pay: OTE Up to £13.50 per Hour (Including Incentives) plus Benefits / 30 Hours per Week
Type of Contract: Permanent
Location: Cambridge
We are seeking a friendly, passionate, and energetic receptionist to join Hotel du Vin.
You will be the face of our hotel, providing excellent service, enjoying numerous perks, and building a career with Hotel du Vin.
You must have natural hospitality charm and a passion for service. Your goal is to make every guest's experience memorable and to handle queries of all kinds effectively.
As a Receptionist, you are the first and last person guests see, setting the tone for their visit and ensuring their experience exceeds expectations before they leave.
If high standards come naturally to you, and you love making guests smile daily, you will thrive here. You’ll be part of a team working with the best food and drink, proud of our brand.
At Hotel du Vin, we create unforgettable memories. This role can be a stepping stone to supervisory positions; we encourage internal development and progression, including apprenticeships after probation.
In addition to competitive pay, we offer:
* Discounted Staff Room Rates at Malmaison, Hotel du Vin, and Frasers Hospitality from £65 per night.
* 50% off the best available rate for friends and family.
* 35% off dining in our Brasseries and Bistros.
* Fully funded Apprenticeship programmes for career development.
* High street discounts on shops, experiences, holidays, and more.
* Cycle to work scheme, saving up to 40% on bikes.
* Healthcare Cash Plans including dental, optical, and medical benefits from £5/month.
* Referral bonuses up to £1500 for recommending friends.
* Uniform provided that looks professional.
* Wellness & National Campaign Days promoting activities like Pay Day Lunches, Mental Health Awareness, and more.
* Access to Wagestream for instant pay access and financial management tips.
* Complimentary stays on your 1st, 3rd, and 5th anniversaries, including Dinner, Bed & Breakfast.
* Support for neurological health through The Brain Charity.
* Employee Assistance Programme offering confidential support 24/7.
Our Sustainability Goals include:
* 100% renewable energy for our electricity, mainly from UK wind farms.
* Recycling at least 70% of hotel waste.
* Eco-friendly cleaning systems and enzyme-based kitchen cleaning.
* Volunteering for sustainable charities, two days per year, paid.
Interested? Click Apply Now
Frasers Hospitality, Malmaison & Hotel du Vin are equal opportunity employers and welcome applications from all qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age.
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