As a Salesforce CRM Consultant, you will design and lead projects/enhancements, creating remarkable customer value and promoting guidelines and best practices in your area of expertise.
Responsibilities:
* You'll work with various stakeholders to understand the business context and contribute to developing/customizing a relevant and scalable solution and support with implementation.
* You understand and validate stakeholders'''' needs, achieve consent and compromises where necessary, and consult them for decision-making while communicating effectively and raising your perspective and critical issues constructively discussing them.
* You understand business needs, complex problem statements, and make proposals to translate them into meaningful solutions, contributing actively to the solution design and implementation.
* You identify improvements in operations to existing solutions and show interest in innovations considering state-of-the-art market solutions and trends.
* You make sure that project tasks are completed within the defined time frame and communicate timely and provide clear reasons if deadlines can't be met
Requirement:
* Excellent conceptual and analytical skills, result-oriented thinking, collaborating with various teams and stakeholders to exchange knowledge.
* Proficient CRM B2B process excellence experience (marketing and sales) and process mapping skills.
* Proven background as a Salesforce consultant managing E2E Sales and Onboarding journeys including integration with contract generation tools (Docusign/Adobe) and CLM tools.
* Hands-on experience with Salesforce with a track record of leading and delivering declarative solutions.
* Experience with agile methodologies (e.g. Scrum) and close collaboration with Salesforce developers to design data-quality and scalable solutions.
* Relevant Salesforce certifications (Admin, Business Analyst, Sales Cloud Consultant, App Builder)
Skills Required: Sales cloud, Salesforce certification, Salesforce Functional Consultant, Scrum