Sales Administrator Location - Uxbridge Background to the role Our Client is seeking a customer-focused team player to handle a varied and interesting role covering internal sales and technical administration of their product lines. Key Objectives: Providing direct line support for the Technical Sales Team. Management of customer account setup, forms to fill, payment, and monitoring. Manage credit limits and customer issues (in consultation with team leader). Implement agreed pricing of new and existing products. Preparation of pricing and stock quotation estimates. Taking phone inquiries, raising sales leads Sending literature Dealing with email/website inquiries Preparing stock quotations Processing inquiries into SORS Collating order processing information into job folders Raising SDNs, Order Acknowledgments, SIN Invoices, SCR Credit Notes, SRC processing Sales receipts Checking stock records Producing in-house documentation Reporting Structure: Reporting to the Sales Admin Team Leader Key Internal Relationships: Managing Director Finance Director Sales Director / Sales Manager Purchasing Manager CAD & Technical Manager Production Manager Candidate Specification Background: Ideally, a degree-educated person with direct experience in the roles listed above. Experience working within manufacturing businesses. With a good understanding of customer service, you will have spent most of your career in office-based roles and can quickly learn and understand all administrative or office-based processes. The job will also involve discussions with customers and our sales, technical & production teams, so confident and clear communication skills are required. Experience: Must have office-based experience Must also be able to evidence delivery of processes and improvements Experience in lean manufacturing preferred Microsoft Office experience - Excel/Word etc Personal Attributes: Self-starter with initiative - can make it happen Excellent interpersonal skills Positive and good communicator - strong presentation skills Team player Prepared to be involved in other aspects of the company's operation as requested. In certain aspects of the job role, additional training will be provided. Benefits * Basic holiday: 28 days incl. bank holidays, plus up to 4 additional days off during Christmas/ New Year shutdown. * Additional Holiday: additional days holiday upon the completion of 2, 4, 6 and 9 years’ service to a maximum of 4 additional days after 9 years’service. * Possibility to contribute to share incentive plan on salary sacrifice basis * Dividends on shares held (subject to profitability) * EO tax free (NIable) bonuses up to max. £3600 in any tax year: * Gym/Health club membership contribution. * Social days out * Free parking