An exceptional opportunity has emerged for a proactive and dedicated Corporate Control Room Officer to join a high-end corporate site in London, working with Allied Universal! This role demands a comprehensive understanding of security protocols, an unwavering commitment to safety, and the ability to provide exceptional customer service. Contract Information: Location: Central London Pay Rate: £15.93 per hour Hours: 42 hours per week, 4 on 4 off Shifts: Flexibility required Monday to Sunday, day and night shift rotation, 7am to 7pm and 7pm to 7am Licenses: Door Supervisor and CCTV Licence For your application to be considered, please upload a copy of your most up-to-date CV! This role is for maternity cover until 31/03/2027. Your Time at Work As a Control Room Officer you will be responsible for: - Maintaining a high profile, visible security presence by meeting, greeting, and assisting visitors/staff/contractors in a professional and friendly manner. - Ensures the safety and security of customers, employees, premises, and property whilst maintaining and adding to the overall experience of the customer. - Conduct thorough security patrols periodically, focusing on security and fault finding first, escalating immediately to the control room for action. This may include health and safety issues. - Prevent unauthorised entry to client premises by way of always maintaining vigilance. - Investigate all instances of suspicious activity observed or escalating immediately to the control room for action. - Assist in an emergency i.e., first aid or fire evacuation. - Maintain radio communication with the control room to provide seamless communications. - Always maintain an alert and vigilant approach, ascertain any potential threats or changes within the work environment, and take the appropriate steps to reduce disruption, loss, or damage. - Loading bay duties covering permit control, checking ID, issuing access control cards, and taking in early deliveries on occasion. - Ensuring you are fully conversant with all the group operational standards and procedures for security. - Creating reports accurately and factually on incidents and accidents on the premises. - Monitoring surveillance equipment (CCTV) - Maintaining a secure environment by monitoring and responding to active alarms - Compile detailed reports for audits. - Provisioning access control card and access ensuring correct approvals are received beforehand. - Requesting restricted access to support the permit system and enable contractors' access. - Co-ordinate day-to-day operational needs by assisting the management on duty. - Following and implementing daily tasks from management. - Ensure that there is a thorough handover after each shift with Security personnel. Our Perfect Worker You will need to be aged 18 or over, a confident communicator who is a team player with the drive to provide a friendly and professional service at all times. Good IT knowledge is also key alongside a high level of professionalism, a good attention to detail and a proficiency in Microsoft Office packages. The successful candidate will already hold a valid SIA licence, including a CCTV licence. To be a successful Corporate Control Room Officer at Allied Universal, your skills will include: - Professionalism - Organisation and planning - Able to influence and interact with people at all levels of the organisation. - Self-disciplined, organised and highly capable. Proactive, innovative, and practical approach. - Positive mental attitude and team player. - Ability to work in a pressurised environment - Proficient in Microsoft packages - CCTV and access control system knowledge and willing to learn new systems - Attention to detail - Flexible working patterns when required - First-Aid certificate held Key Information and Benefits - Excellent salary of £15.93 per hour - 22.4 days leave per year, with the option of accruing additional days leave from overtime worked (up to a maximum of 28 days). - Workplace pension scheme and life assurance benefit - Financial support for SIA Licence & renewal - Employee Discount Schemes - Progression, training & development opportunities - Free uniform provided Job Ref: 1ALS (L15) Allied Universal are a recognised Disability Confident Leader Employer, committed to fostering an inclusive workplace where everyone can thrive. They prioritise accessibility, support, and opportunity for all employees. Join their diverse and empowering team today! About Staffline Staffline are working in Partnership with G4S, providing a recruitment solution for security roles. Please note that our job adverts are correct at the time of publication, but some details and job responsibilities are subject to change. This job advert may not be copied, imitated or used, in whole or in part, by third-party websites, without prior written consent from Staffline.