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Group client manager

Croydon (SG8 0)
emap
Client manager
Posted: 19 June
The role
  • Business: emap
  • Mortgage Strategy
  • Base Location: East Croydon, London
  • Employment Type: Full-time, Permanent, Hybrid – 3 days in the office
  • Salary: £Competitive DOE + Bonus
  • Overall Purpose of the Role:

    The job holder will be required to drive sponsorship and content marketing revenues within the Indigo Division of EMAP across Money Marketing & Mortgage Strategy. Currently the event proposition includes three Gala Award events and three 1-day conferences. Content marketing formats include; supplements, webinars, podcasts, videos, roundtables, infographics, and various newsletter formats.

    Key Responsibilities:

    • Developing new business accounts while managing existing accounts to achieve sales targets and drive yield.
    • Prospecting, qualifying potential clients and closing sales.
    • Coordinating with sales colleagues, editorial teams, events teams, and production teams to ensure timely and accurate delivery of commercial elements.
    • Diligent management of Emap’s CRM system (Elan)
    • Coordinating and fulfilling post-sale feedback to clients.
    • Travel and conduct face-to-face sales presentations with new and existing clients.

    Skills and Experience:

    • Demonstrate exceptional daily sales drive, in-depth knowledge of sponsorship sales and strong commercial acumen.
    • At least 3 years’ account management experience with clients and agencies and/or event sponsorship sales.
    • A proven track record in defining and delivering high value content marketing packages in the B2B sector.
    • Ability to identify opportunities and develop new initiatives and sales assets
    • Extensive knowledge of Microsoft Office, Canva/Powerpoint

    Core Competencies:

    • A good understanding of business requirements and the client’s needs
    • Awareness of the Company’s reputation, commercial and legal position within the context of advertising, sponsorship and content marketing
    • Consistently demonstrates an effective and resourceful solution approach to obstacles.
    • Achieves and exceeds targets and consistently delivers exceptional results.
    • Works collaboratively with multi-platform teams
    • Has good judgement and negotiating skills when dealing with clients and their agencies.

    Personal Attributes:

    • Effectively communicates and builds positive relationships at all levels, both internally and externally.
    • Demonstrates a daily focus and has an enthusiastic approach to work.
    • Excellent presenting skills
    • Exceptional planning, organisational and time management skills. Has the ability to work well under pressure and to tight deadlines.

    What we offer

    Learning & Development:

    At emap, we believe that employee learning and development are the key drivers of our success. To ensure continuous growth and meet the ever-changing demands of the workplace, we provide an environment that fosters continuous development for our employees.

    Our employees are encouraged to identify their areas of personal and professional development aligned with our strategic areas, including management development, health, safety & wellbeing, sales, event management, marketing strategy, editorial, and information technology . We have a structured framework designed to help equip our employees with the necessary knowledge, skills, and behaviours to excel in their job roles, contributing to achieving our organisational objectives.

    To support our employees’ career development, we have designed specialised programs, as well as other stand-alone role-specific and generic courses, under the emap academy .

    Benefits: emap is part of Metropolis Group. Together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.

    • 25 days of annual leave, with the option to buy or sell additional days.
    • One additional day of annual leave per year- Celebration Day.
    • Health plan
    • Life assurance
    • Private virtual GP access
    • Seasonal flu jabs available at the office.
    • Continuous learning & development opportunities.
    • In-house Excellence Awards and other innovation projects.
    • Cycle-to-work scheme
    • Discounted gym memberships
    • Retail discount vouchers
    • Rail season ticket loans
    • Pension scheme
    • One paid volunteer day per year
    • Annual Summer & Winter Celebrations
    • Work from home during August
    • Income protection and more

    Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at

    Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.

    How to apply: Please submit your CV and covering letter. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted, you will be contacted within 10 working days of your application..

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