Job Title: Customer Care Administrator
Location: York, YO19
Looking for a career where your ambition meets real opportunity? Join Persimmon Homes as a Customer Care Administrator and step into a role where your success is celebrated, your growth supported, and your work truly matters.
Why Persimmon Homes?
At Persimmon, we don't just build homes - we build careers. When you join us as a Customer Care Administrator, you'll benefit from:
Competitive salary
5* housebuilder - Be part of a company that consistently delivers quality homes and outstanding customer satisfaction
Life Cover & Contributory Pension
Employee Benefits Platform - giving you access to high-street discounts, wellbeing support, and more
Committed to diversity, inclusion, and empowering your development
What is the role?
The purpose of this role is to provide and perform general administration and secretarial support using own initiative and self-motivation where necessary.
Primary Responsibilities
Booking of appointments with diary and calendar management
Issuing correspondence and updates to sub-contractors
Assisting in the provision of refreshments where required
Monitoring and respond to general emails and letters
Attending various meetings and accurate minute taking, documenting key tasks which are important for future action and success
Assisting in secretarial duties, including data entry into COINS and the use of excel spreadsheets
Various other administrative duties
'Triaging' incoming telephone calls and distributing messages on behalf of team members who may be out of the office or away from their desk in a timely manner
What experience do I need?
Good written and verbal communication skills
Previous experience within an office environment
Computer literate with experience of a number of different packages including Microsoft Word, Excel, Power Point and Outlook
Ability to be well organised, self-motivated with high attention to detail
Before submitting your application, please take a moment to review our privacy policy, which is available on our corporate website, which will detail how we will process your personal data.
TPBN1_UKTJ