We are looking to recruit two Resident Liaison Officers, permanent, to join us in our Goldney Road hub.
About the Role
We are seeking a compassionate and proactive Resident Liaison Officer to join our team for a retrofit project focused on social housing. The Resident Liaison Officer will serve as the primary point of contact between residents, project stakeholders, and the construction team. The successful candidate will be responsible for fostering positive relationships with residents, addressing their concerns, and ensuring that their needs are met throughout the duration of the retrofit project.
About You
Candidates will have previous experience in a similar role, preferably in social housing or community development projects with excellent communication and interpersonal skills, with the ability to interact effectively with residents from diverse backgrounds. Empathetic, patience and a customer-centric approach to resident relations, with strong problem-solving and conflict resolution abilities. You’ll have knowledge of relevant laws, regulations and policies governing social housing and community engagement and be proficient in Microsoft Office. A bachelor’s degree in social work, community development, urban planning or a related field, would be desirable however is not essential.
Benefits
1. Profit Share Discretionary Annual Bonus Scheme
2. 26 Days Holiday &...