Job overview
We are looking for an enthusiastic and motivated person who can work well both within a team as well as unsupervised.
Once fully trained there will be a negotiable working pattern with working from home across the week with working hours being 08:30-16:30. Whilst full support will always be available, you will need the motivation and discipline to manage your own assigned workload and escalate where necessary.
Attention to detail is essential as you will be dealing with repetition where accuracy is key. You will need to be I.T competent and have experience with a variety of software.
Main duties of the job
To support 65 week recovery endeavours:
·Using the appropriate Trust systems in place to capture and record accurate PTL data. Using their own initiative, supported by local guidance and the Access Policy to implement, analyse, interpret and apply judgements involving the 18 weeks rules and definitions to ensure compliance.
·Responsible for ensuring that patient records have the correct clock starts and clock stops, by validating and interpreting patient pathways from first outpatient appointment, through diagnostics, treatment planning and treatment. This may involve adjusting / correcting patient referrals where inaccurate data entries have been put in by divisions.
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We’re proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.
Detailed job description and main responsibilities
Please note: This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.
Validating the weekly and monthly reports within agreed timescales.
·Monitor the PTLs to maintain accurate waiting times throughout the patient pathway.
·Analyse data and produce ad hoc reports as directed by the Operational Manager.
·Ensure that directorate managers are aware in a timely manner of any previously unreported potential breaches of waiting times targets that are caused by validation.
·Highlight any systematic data recording errors or performance concerns to the Operational Manager.
·Monitor tertiary referrals for patients referred to or from another Trust for treatment.
·Query and escalate to clinicians as to progress of a pathway; carrying forward any necessary actions.
·To respond or take telephone queries regarding referral to treatment time information and data collection.
·Report to the Operational Manager any potential clinical governance issues, or complaints, to ensure they are dealt with in a timely and appropriate manner.
Person specification
Experience & Qualifications
Essential criteria
1. GCSE C or above in English & Maths
2. Experience in an admin based role for the last 2 years within a healthcare setting
3. IT and Systems/Database knowledge, careflow, evolve, compass BI
4. Knowledge of PTL management
Desirable criteria
5. NHS medical terminology
6. RTT Validation Experience
7. Knowledge/Understanding of pathways
Skills
Essential criteria
8. Good communication Skills, able to work flexibly as part of a team
9. Ability to work unsupervised on methodical tasks, with good attention to detail
Desirable criteria
10. Identify and flag inconsistencies on patient pathways
Equality, Diversity and Inclusion
Essential criteria
11. Evidence of having undertaken own development to improve understanding of equalities issues
12. Evidence of having championed diversity in previous roles (as appropriate to role).
Important information for applicants:
A Note on AI Use in Applications
We value the individuality and authenticity that each candidate brings to the application process. While AI tools are increasingly accessible, we strongly discourage their use in completing your application. Your responses should reflect your own voice, experiences, and motivations—elements that are essential to a fair and accurate evaluation.
Applications that rely heavily on AI-generated content may misrepresent your abilities and could result in your application being rejected. We encourage you to take the time to present your genuine self, as this helps us better understand your potential and ensures a transparent selection process.
Closing Adverts Early: In the event of exceptional interest, we may close adverts earlier than specified.
Some of our adverts are capped for a limited number of applications; therefore, the advert will close once the cap has been reached. We therefore encourage you to submit your application as soon as possible if you are interested in the position to prevent you from missing out on applying for the opportunity.
Flexible Working: If you would like to explore potential options regarding flexible working please speak with the appropriate recruiting/line manager.
DBS Checks: As part of our commitment to a safe working environment, we undertake a Disclosure and Barring Service check on all new employees where the role is eligible for a criminal record check. We make offers in line with the Rehabilitation of Offenders Act 1975.
Skilled Worker Visa: Applications for Skilled Worker sponsorship are welcome for the roles that meet the Visa and Immigrations eligibility criteria. For further information please visit the gov.uk website searching for Skilled Worker. It is your responsibility as the applicant to ensure that you meet this criteria.
UHSussex reserves the right to close the role early if we receive a high volume of applications