Are you a confident communicator with a passion for driving results? Do you thrive in a fast-paced, target-driven environment? We have a great opportunity for someone who is looking to start their sales career We’re looking for a Sales Development Representative (SDR) to join our new Outreach team and fuel our sales pipeline through outbound calling and lead generation. This is a crucial role in our sales team, focused on engaging potential B2B customers from our existing data sets, qualifying leads, and securing opportunities for our Inside Sales team. Key Responsibilities: Conduct high-volume outbound calls to potential B2B clients using provided lead lists or prospecting platforms Drive interest in Epos Now’s product suite through value-based conversations Qualify leads based on company fit, buyer persona, and engagement level Book qualified appointments and demos for the Inside Sales team Manage follow-up communications to maximise conversion rates Maintain accurate records of activity, call outcomes, and lead status in CRM Work closely with the Sales and Marketing teams to improve outreach strategies Performance KPIs: Outbound Calls: Daily/weekly targets, including talk time Leads Generated: Number of qualified leads passed to Sales Demos Secured / Opportunities Created: Booked for Inside Sales team Pipeline Contribution: Volume and quality of opportunities created Customers Acquired: Conversion of opportunities to deals Weekly/Monthly KPIs: Calls, conversions, demos, and opportunities Desirable Skills & Experience: Previous experience in an outbound sales, telemarketing, or lead generation role (B2B preferred) Strong communication skills – confident, persuasive, and clear Resilience and determination – thrives under pressure and rejection Proven ability to meet and exceed KPIs in a high-activity environment Familiarity with CRM systems (e.g., Salesforce) and prospecting tools Excellent time management and organisation skills Why Apply? This is a great opportunity to gain exposure in a high-impact sales role, build your commercial skills, and contribute directly to the growth of the business. If this sounds like your next career move then we would love to hear from you To apply, please speak to your manager first and confirm you meet the internal criteria or reach out directly to Nikki Hurcombe Closing Dates for applications - Friday 25th July