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Customer team leader

New Brancepeth
Job Co-Op
Team leader
€25,000 a year
Posted: 28 April
Offer description

Why this job matters

You'll keep our shelves stocked and support sales, helping us offer even more choice and exciting new services to our customers. You'll be a familiar face in the community, getting to know your customers and helping us stay connected with local and national charities. Plus, you'll be a champion for Co‑op membership, helping to drive the growth of our unique business.


What you’ll do

* Own the day‑to‑day running of the store by leading the team on your shift
* Motivate, coach, and support your team to deliver great service and efficient operations
* Work hands‑on on the shop floor and tills, handling transactions on the post office counter, supporting daily operations and setting the pace for a team of Customer Team Members
* Support store performance through merchandising, stock accuracy, and HR processes
* Champion Co‑op through community engagement and membership growth


Passion for people and leadership

* The ability to work flexibly and lead by example
* Skills in retail, merchandising, or team management (experience not essential)

Working pattern: varied shifts including early mornings (store opening), afternoons, late evenings (store closing) including at least 1 weekend shift, to be discussed at interview. Duties will include working on our Post Office Counters.

30% colleague member discount in store - see below for more benefits.


Benefits

* Full training and career development resources
* 30% discount on Co‑op products in store
* Flexible access to you pay as you earn it
* Up to 10% pension contributions
* 36 days of holiday (pro‑rata, including bank holidays)
* 24/7 access to GP appointments, and colleague support programme
* Market‑leading policies to help you through life's big moments


A place you’ll belong

We're building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

Apply easily from your mobile by completing our assessments – no CV needed!

You must be aged 18+ to authorise age‑related sales.

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