Field Service Technician – Zip Water UK
Zip Water, part of Culligan International, is the world’s most advanced drinking water system provider, known for its expertise in filtered boiling, chilled and sparkling water.
As a Field Service Technician, you will be the face of our brand, delivering excellent face‑to‑face customer service while promoting our products and services. You’ll work with the Field Service team to support installation, maintenance and troubleshooting of water systems.
Key Responsibilities
* Provide exceptional customer service during site visits.
* Install, inspect, maintain and repair water systems.
* Promote Zip Water brand and services to customers.
* Record service details and provide accurate quotes.
* Assist in training and mentoring new technicians.
Required Qualifications
* Previous experience working with hand tools and DIY environments.
* Self‑motivated and eager to provide high levels of customer satisfaction.
* Strong communication and problem‑solving skills.
* Valid UK driving licence (required for travel).
* Entry‑level experience acceptable – we provide comprehensive training.
Benefits
* 25 days holiday + bank holidays
* Company van, uniform and PPE provided
* Staff product discount
* Enhanced maternity, paternity and grandparent leave
* Employee discount platform
* Life assurance
* Employee assistance program
* Holiday purchase scheme
* 6‑week City & Guilds–assured induction programme with continued on‑job training
* Access to My Learning Cloud for personal and professional development
Location
Newcastle upon Tyne, England, United Kingdom
Employment Type
Full‑time, Entry level
How to Apply
Apply directly through our careers page or contact us for more information.
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