General Services ManagerPackage: £42,000-£45,000 plus 10% bonus- paid annuallyLocation: Sudbury, SuffolkType: Permanent/Full timeParking: Free parking on sitePRS are looking for a General Services Manager to be located on a static commercial site in Sudbury. This position offers the opportunity to lead by example, demonstrating a commitment to service excellence, team development, and effective management across all service areas.Teams:Small catering division- staff restaurant/café which is managed by the Catering ManagerSecurity team of 5Waste ManagementCleaning- Main focus, also look after the exterior of the building and industrial cleaning. Experience within the cleaning industry is a must to be successful in this role. Reports:4 direct reports- Catering manager, Deputy General Manager, Assistant Manager and Security Supervisor.What you’ll do:Oversee the IFM contract ensuring high standards in line with SLAs and act as the main contact for department heads.Lead and develop teams, providing training and ensuring adherence to food safety, health & safety policies, and all legislative requirements.Manage site security in accordance with company and client procedures, including manpower planning and security shift patterns.Drive sales, manage budgets effectively, and maintain rigorous stock control, ensuring financial Engage in client and stakeholder liaison, maintaining excellent relationships and ensuring security and service policies are followed.What you bring:Proven experience in IFM contract management, with a strong focus on service delivery, customer satisfaction, and team leadership.Expertise in managing comprehensive service areas, including security, catering, and health & safety.Strong financial acumen, with experience in budget management, cost control, and financial reporting.Excellent communication and relationship-building skills, capable of working effectively with clients, stakeholders, and teams.Commitment to continuous improvement, with a track record of implementing initiatives that enhance service quality and operational efficiency.Experience with a manufacturing background including industrial cleaning would be desirable What they offer:You'll find yourself part of a global team that's dedicated to making a real difference in people's lives. They value your unique contributions and provide opportunities for you to develop and excel.In addition to a dynamic and supportive work environment, they offer:Competitive compensation and benefits package.Opportunities for professional growth and development.A culture focused on safety, inclusion, and ethical business practices.Access to company global network and resources, supporting your success and well-being.About the companyTheir mission is to improve the quality of life for individuals and organisations worldwide. They are a global leader in services that enhance organisational performance, contributing to the overall well-being of their clients and the communities they serve. As a General Services Manager with them, you’ll play a crucial role in upholding our standards and driving our mission forward.