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Business support officer

Barnsley
Barnsley Metropolitan Borough Council
Business support officer
Posted: 14 February
Offer description

Position reference:

Directorate: Childrens Services | Service: Commissioning

Salary: £25,583 - £25,989

Working Arrangements: Agile - minimum 3 days in the office

Hours per week: 37

Contract type: Permanent

We are happy to talk flexible working arrangements with you, please get in touch.

See our range of Employee Rewards: Employee rewards and benefits

Closing date: 27/02/2026 at 23:59

The successful candidate will be required to speak English to an appropriate standard.

This post requires an Enhanced DBS Check

If you are currently living overseas or have lived overseas in the last five years please be aware, if you are the preferred candidate for the post, you will be required to apply for an overseas criminal records check from the country/countries you have resided in. If you experience difficulty in obtaining an overseas criminal record check please email

This post requires a Police Vetting Check

Prospective employees will be required to apply for a Police Vetting Check, Please note that this doesn't supersede the DBS check. Recruitment Vetting provides the Police service with an assurance as to the integrity and reliability of persons seeking employment within the police community.

When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.

Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.

How do we sum up Barnsley Council?

In Barnsley we believe in working collaboratively with our families and are excited about becoming a signs of safety local authority. When you join us, you can come on this exciting journey with us and have access to a full suite of development and training opportunities.

We are an Ofsted rated 'Good' Childrens Services and a double award-winning, high-performing council with a growing economy, a thriving town centre and some truly impressive outcomes in our communities. We have been awarded Council of the Year for 2023 by the Local Government Chronicle (LGC) and The Municipal Journal (MJ). Our excellent Children's Services has been a key part of our win; we're so proud of what we've achieved not just for the council but for our partners and Barnsley.

We're impressed. Are you? It's the perfect time to join our excellent team.

Barnsley 2030

Why Barnsley is booming podcast

About the Post:

Position based across Children's Social Care, Districts Team - Based across, Westgate, Wombwell Police Station, Cudworth and Worsborough Lift Buildings.

Duties will include

* Act as the first point of contact for all external enquiries coming into the Integrated Front Door, Assessment Team, Children and Young Peoples Team Or Disabled Children's Team on a rota basis for the service, by phone or emails to inboxes.

* Processing referrals for services giving due regard to immediacy and priority.

* Taking the minutes of meetings in person or via Teams with often emotive content

* Process within Mosaic all documentation and correspondence/uploading to support services and maintain the child's social care record. Also Identify children, retrieve child's record on Mosaic forwarding required information to Socials Workers

* Assist with Subject Access Requests

* Petty cash issue

* General admin duties

For an informal chat please email Justine Hibberd or Vicki Jackson

Please use the documents below to help support you with your application form.

Job Profile: Business Support Officer Lv 2

Vacancy Exposure Profile: Exposure

Help with your application form

Why work for us?

Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.

We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.

We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.

CV's are not accepted for this role.

At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"

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