Job title: Admin Assistant
Salary: £25,185 - £25,989
Hours: 37
Contract: Permanent
Location: Armley Leisure Centre
As an Admin Assistant, you’ll thrive on keeping things running smoothly behind the scenes — supporting a busy leisure centre that helps the people of Leeds be active.
It’s not about just filing paperwork — it’s about being a key part of a team that delivers great customer service and keeps our operations efficient and effective.
Leeds City Council is one of the largest employers in the region with over 14,000 employees. We seek to recruit and develop talented individuals who embody our council values and ambitions.
About You
* Strong organisational skills and the ability to prioritise tasks.
* Experience working in an administrative environment, including using Microsoft Office.
* Excellent communication skills, both face-to-face and over the phone.
* Accuracy in data entry and document checking.
* A proactive approach to problem-solving and teamwork.
About The Role
This is a great opportunity to join the team at Armley Leisure Centre, supporting the Centre Manager and staff with essential administrative tasks. From managing bookings and producing reports to helping with reception duties, your work will help ensure the centre runs smoothly and continues to serve the local community effectively.
As our next Admin Assistant, you’ll play a vital role in maintaining high standards of service and supporting the delivery of health and wellbeing initiatives across Leeds. You’ll be part of Active Leeds, a service dedicated to helping people live healthier, more active lives — and your contribution will help make that happen every day.
What We Offer You
We take pride in offering the best employee experience, with benefits including:
* a competitive salary and annual leave entitlement plus statutory holidays
* membership of the West Yorkshire Pension Fund with generous employer contributions
* flexible and hybrid working arrangements subject to service requirements
* a clear career pathway and continuing professional development opportunities
* a range of staff benefits to help you boost your wellbeing and make your money go further
Job Purpose
To provide administrative support for the Centre manager and other members of staff in a Leisure Centre
Responsibilities
* To deal effectively with enquiries both in person and by telephone and routine correspondence including scheduling and managing appointments, bookings and diaries
* To set up appointments as instructed and take minutes of site based meetings.
* To develop and maintain accurate financial, statistical and information records, filing systems and inventories in an organised and effective manner
* To process daily cashing up in accordance with the LCC financial regulations.
* To assist with the monitoring and production of performance reports on the Sections performance indicators and Service Delivery Plans
* To produce transactional reports using the Leisure Management System.
* To assist with the development and maintenance of databases, microsoft office and e-mail documents to high standards of accuracy and presentation.
* To cover reception on an ad hoc basis.
* To participate in staff development.
* To carry out all duties in accordance with council policies including equal opportunities, financial regulations and health and safety.
Qualifications
Essential requirements It is essential that the candidate should be able to demonstrate the following criteria for the post. Candidates will only be shortlisted for interview if they can demonstrate that they meet all the essential requirements.
* Ability to communication with a wide group of people individually, in groups, face to face and by telephone.
* Ability to prioritise tasks.
* Ability to demonstrate good organisational skills.
* Ability to proof read and check documents for accuracy.
* Ability to record accurate information, both numerically and alphabetically.
* Ability to type accurately.
* Ability to analysis/collate data and produce reports.
* Ability to deal with customer enquiries.
* Ability to work on own initiative and as part of a team.
* Ability to identify problems and offer solutions.
* Experience in the use of Microsoft Office applications, particularly Word and Excel.
* Experience in the use of paper filing systems.
* Experience in working in an administrative environment.
* Experience inputting data.
* Experience in the use of office equipment,
* Knowledge of the Corporate Complaints Procedure.
* Knowledge of quality assurance procedures.
* Knowledge of IT systems.
* Knowledge of all aspects of a busy office.
Essential Behavioural & Other Characteristics
* Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
* Committed to continuous improvement in all areas and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon
* Able to understand and observe Leeds City Council equality and diversity policies.
* Carry out all duties having regard to an employee’s responsibility under Health and Safety Policies.
* Willingness to actively participate in training and development activities.
* Flexible and adaptable to change to assist other services as required commensurate to grade.
* Participate in appraisal, training, and development activities.
* Be aware of and comply with Leeds City Council policies and procedures.
* Be aware of and support difference and ensure equality for all working in an anti-discriminatory manner, upholding, equality & diversity policies of Leeds City Council.
* Recognise and appropriately challenge any incidents of racism, bullying, harassment, victimisation, and any form of abuse, reporting any concerns to the appropriate person.
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