First point of contact for customers
Use of Funeral Management Software (full training provided)
Ensure stationery and housekeeping stock is kept above minimum level and liaise with suppliers to replenish
Liaise with suppliers to arrange disbursements for funerals
Raise estimates and invoices
Filing of office invoices
Advise customers on Pre-paid funeral plans
Advise customers on Memorials
Processing payroll
General administration dutiesAbout you
Previous administration experience
Excellent telephone manner
Previous experience of customer relations
Ability to multi task
Ability to work as part of a team and on your own
Keen attention to detail
Excellent verbal and written communication skills
IT literate using Microsoft packages
Comfortable being in a building with deceased peopleBenefits