Lettings Office Coordinator - Prime Central London Estate Agency
Location: Kensington & Chelsea, Central London
Salary: £26,000 - £35,000 DOE + Performance Bonus
Type: Full-Time in office, Permanent
Are you a meticulous and experienced property professional looking to take the next step in your career? Join a prestigious and high-performing estate agency with over 50 years of expertise in central London's prime property market.
We are seeking a Lettings & Compliance Coordinator to support a dynamic lettings team operating at the very heart of Kensington & Chelsea. This is a key role that blends property knowledge, operational efficiency, and client service in a fast-paced, high-value environment.
Why This Role?
This is more than an admin role - it's an opportunity to make a meaningful impact in a boutique agency known for excellence, discretion, and long-term client relationships. You will play a critical part in ensuring legal compliance, operational accuracy, and seamless tenancy experiences for both landlords and tenants.
What You'll Be Doing
Lettings & Compliance Excellence
Conduct and manage tenant referencing, Right to Rent checks, and background screenings
Draft and manage tenancy agreements, renewals, and deposit registrations
Oversee all move-in/out compliance and maintain up-to-date tenancy recordsOperational & Team Support
Organise property handovers, viewings, and internal scheduling
Manage office supplies, key logs, calendars, and general administration
Be the friendly, professional first point of contact for tenants and landlordsSystems & Reporting
Maintain accurate records using Alto CRM and internal shared systems
Assist with tenancy lifecycle reporting, budgeting support, and compliance auditsWhat We're Looking For
Must have prior experience in a lettings administration or property coordination role (essential)
Must have experience in a London-based estate agency office (essential)
Deep working knowledge of tenancy law, deposit regulations, and compliance standards
Exceptional organisational skills and attention to detail
A confident communicator with professional written and verbal skills
Tech-savvy with solid knowledge of CRM systems (Alto preferred), Microsoft Office, and digital filing systemsWhat's in It for You?
Competitive salary package (£26,000 - £35,000 DOE) plus performance bonus
Work in a beautiful, boutique office in the heart of Kensington & Chelsea
Direct exposure to luxury properties and high-net-worth clients
A supportive, close-knit team that champions growth, collaboration, and attention to detail
Real opportunities for career progression in a thriving independent agencyReady to Join a Property Agency That Values Professionalism, Precision, and People?
If you're ready to bring your lettings experience to a team that operates at the highest standards, we want to hear from you. Join us and take your career to the next level.
Apply now - your next chapter starts here.
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