Customer Service Advisor A recognised market leader in their sector, now has a need for an additional Customer Service Advisor, to join their small and professional customer service team. Duties To review and process Customer orders To respond positively to all requests from Customers To prioritise and process all work within a reasonable time frame To liaise with the Company's Customers by telephone and in writing To review and process incoming orders ensuring quantities and pricing is correct To respond to enquiries about the delivery of products Offer additional or alternative products to the customer as and when applicable Build customer relationships by taking ownership of calls and ensuring the customers needs are always met or exceeded. Manage data entry via the CRM System Skills & Experience Previous Customer Service experience Good written and verbal communication skills Accuracy in work and attention to detail is essential Computer literate - including SAP, Microsoft Outlook, Excel and Word Calm, organised and able to work in a Team Willingness to "go the extra mile" for every customer Any previous knowledge of building or DIY products would be an advantage, but full training will be given to ensure a detailed knowledge, of the company productsInterested, please contact Graeme at Vibe Recruit on (phone number removed), or apply immediately Interview slots are available immediately for the right ca...