Deputy Manager – Jollyes Pets - Lurgan. Salary £28,500 - £30,000 p.a. + bonus potential of £1-5k p.a*
Supporting the Store Manager in the daily operations of the store, team management, store standards, stock management and delivering excellent customer service to our pet parents.
Following exciting recent and continued growth, Jollyes is looking for a talented individual to be the Deputy Manager in our Lurgan store. This is a fantastic opportunity to join a company voted Best Retailer 2024 in the Retail Week awards, and included in the Sunday Times 'Best Places to Work' list and accredited by the Pet Sustainability Coalition in 2024.
Benefits
* Competitive salary of £28,500 - £30,000 p.a., plus annual bonus potential of £1-5k p.a., *subject to reaching pre‑agreed measures.
* Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
* Retail Trust Membership: Counselling, wellbeing, and financial support.
* Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
* Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
* Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
* Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
* Enhanced Family Leave: Maternity and paternity packages above statutory levels.
* Recognition & Rewards: Top Dog Award with extra day off and perks.
* Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
* Learning & Development: Ongoing training for career growth.
Role – Deputy Manager
Support the Store Manager day-to-day and take full responsibility for all aspects of running a successful store in their absence. This includes managing people, financial performance, store standards, and customer service.
Lead by example creating an excellent culture and working environment for your team, demonstrating our values of being: Genuine, Wise, Eager, Focused, Together.
Ensuring you and your team deliver exceptional customer service by providing a great shopping experience for customers and displaying strong pet and product knowledge. (Training given).
Deliver the highest standards of pet care and ensure that the welfare of pets is a top priority, promoting responsible pet ownership.
Full‑time, permanent position – 40 hours per week, working 5 days out of 7.
Skills and Experience
* Passion for pets and people, delighting customers by ensuring an unrivalled shopping experience.
* Previous retail management experience, having deputised for the Store Manager and taken a hands‑on approach to managing the business daily.
* Team player, able to communicate effectively and build high‑performing and highly engaged teams.
* Proven track record in developing business performance and exceeding KPIs, whilst delivering the highest levels of store standards, including health & safety and legal compliance.
* Commercially aware with a proactive approach, great planning and organisation skills.
* Own transport with a UK driving licence, available for out‑of‑hours or regional cover as needed.
About Jollyes Pets
Jollyes are an award‑winning UK pet retailer with over 100 stores and over 70 years of pet expertise. Winners of the Retail Week award for ‘Best Retailer 2024’ (under £250m t/o) and listed in the Sunday Times ‘Best Places to Work’. Accredited by RestLess as an age‑inclusive employer, we welcome applications of all ages (16+). With accreditation to the Pet Sustainability Coalition, we are friendly to pets, people, and the planet.
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